Aftersales Advisor

Reactive Permanent Recruitment; Wakefield; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Pension

Employee Schemes

Wellbeing Support

Events Perks

Discounts

Job summary

Reactive Permanent Recruitment is supporting a leading Wakefield car dealership group to recruit an Aftersales Advisor. You will assist customers, coordinate repairs, and maintain accurate records while delivering clear solutions and upselling with care.

The role is based at the Wakefield site with a starting salary of £29,172 per year and a realistic bonus of up to £4,800 annually, plus pension, employee schemes, wellbeing support, events perks, discounts and more.

Qualifications

• Recent Service Advisor/Aftersales Advisor experience in a car dealership/garage.
• Customer-focused approach with ability to upsell.
• IT/online tech-savvy and able to use CRM systems.

Responsibilities

• Support customers and coordinate repairs.
• Provide clear solutions and keep records spotless.
• Upsell with care and maintain customer database.
• Liaise with customers and internal colleagues.

Skills

Service Advisor Experience

Aftersales Experience

Customer Focus

IT Savvy

Organised

Tools

CRM/Electronic Records

Job description

Aftersales Advisor, Wakefield

MUST HAVE: Recent Service Advisor/Aftersales Advisor Car Dealership/Garage experience

Reactive Recruitment are proud to be working with one of the regions leading car dealership groups. Due to internal progression, our client seek an experienced Aftersales Advisor to work from their prestigious Wakefield site.

Aftersales Advisor Package:

• A starting salary of £29,172 per annum
• REALISTIC bonus potential of another £4,800 per annum
• Working from their prestigious Wakefield site
• Other fantastic benefits including Pension, Employee Schemes, Wellbeing Support, Events Perks, Discounts and much more

General Duties:

• Supporting Customers
• Coordinating Repairs
• Providing Clear Solutions
• Keeping Records Spotless
• Upselling with Care
• Maintaining Customer Database
• Liaising with customers and internal colleagues

What You Need:

• Service Advisor/Aftersales Car Dealership/Garage experience
• Customer-Focused Approach
• IT/Online Tech-Savvy
• Adaptability & Multitasker
• Great Communicator
• Organised and Efficient
• Attention to Detail

Key:

Aftersales Advisor, Snr Aftersales Advisor, Snr Service Advisor, Service Advisor, Wakefield, West Yorkshire