Aftersales Advisor

EDEN MOTOR GROUP; Honiton; On-site; GBP 21,000 - 25,000; Full time

Benefits offered by this job

33 days holiday

Perkbox access

Family vehicle discounts

Birthday day off

Death in Service

Workplace pension

Flexible working hours

Cycle to Work

Eden Elite

In-house training

Special Occasion Limo

Job summary

Eden Motor Group in Honiton is seeking an Aftersales Advisor to join our team. You will assist incoming customers daily, talk to prospective customers, and work with a friendly, professional team.

Excellent customer service, strong communication and IT skills are essential, with the ability to prioritise your own workload.

We offer Eden benefits including up to 33 days holiday, Perkbox access, family discounts on vehicles and servicing, a birthday day off, enhanced pension and flexible hours.

Qualifications

• Excellent customer service skills and professional presentation.
• Motor trade or retail customer service experience advantageous but not essential.
• Ability to work as part of a team and use IT systems.

Responsibilities

• Assist incoming customers daily and engage with prospective customers.
• Work as part of a team, communicate effectively, use IT systems and manage workload independently when needed.

Skills

Customer service

Team player

Communication skills

IT skills

Prioritise workload

Job description

Location Honiton

Working Hours Full Time

Benefits Aftersales

If you are ambitious, customer-focused and a team-player, we think you would fit in well at Eden. Committed to a 'Better World of Motoring' for our customers, we are also dedicated to providing a 'Better World of Work' for our colleagues. If you want to maximise your potential in an environment where openness, friendliness, integrity and flexibility are paramount and where communication, rewards and personal development are taken seriously, we would love to hear from you.

We are looking for an Aftersales Advisor to join our team at Eden Honiton. You should possess excellent customer service skills, be presentable, professional, reliable and a dedicated team player. Motor trade experience or retail customer service experience would be advantageous but is not essential. You will assist incoming customers on a daily basis as well as talking to prospective customers. As you will be working as part of a team, good communication skills and IT skills are essential as well as being able to work on your own initiative as and when required, and the ability to prioritise your own workload.

In return we will provide you with a competitive salary as well as the following Eden benefits:

• Rewarding loyalty with up to 33 days holiday per annum
• Access to Perkbox, a platform which offers Eden colleagues hundreds of perks and discounts
• Discounts on new and used vehicle purchases (as well as servicing and repairs) for colleagues and their families
• An extra paid day off each year in addition to your holiday allowance to attend family/celebratory events
• A paid day off on your birthday
• Death in Service benefit of 4 x salary
• Workplace pension scheme offering enhanced employer contributions
• Flexible working hours
• Cycle to Work bike purchase scheme through salary exchange
• Access to Eden Elite, an in-house management development scheme
• Comprehensive in-house training with our dedicated training department
• Eden Special Occasion Limo, which is loaned to colleagues, free of charge, for family/celebratory events