Aftersales Advisor

Eden Motor; Reading; Hybrid; GBP 23,000 - 30,000; Full time

Benefits offered by this job

33 days holiday

Perkbox access

Family vehicle discounts

Birthday day off

Death in Service

Workplace pension

Cycle to Work

Eden Elite development

In-house training

Limo for events

Employee Assistance Programme

Job summary

Eden Reading Vauxhall is seeking an Aftersales Advisor who puts customers first, is presentable and reliable, and enjoys working as part of a friendly team. You will handle daily customer interactions, assist with enquiries and contribute to a high standard of service.

We offer a competitive salary and Eden benefits including up to 33 days holidays, Perkbox access, family vehicle discounts, a birthday day off, pension, Cycle to Work, Eden Elite development, and in-house training.

Qualifications

• Excellent customer service skills.
• Presentable and professional persona.
• Reliable and dedicated team player.
• Motor trade or retail customer service experience advantageous but not essential.
• Able to prioritise workload and work on own initiative.

Responsibilities

• Assist incoming customers on a daily basis.
• Talk to prospective customers.
• Work as part of a team with good communication.
• Prioritise workload and manage tasks.

Skills

Customer service

Communication skills

IT skills

Team player

Job description

Working Hours Full Time

Benefits Aftersales

If you are ambitious, customer-focused and a team-player, we think you would fit in well at Eden. Committed to a 'Better World of Motoring' for our customers, we are also dedicated to providing a 'Better World of Work' for our colleagues. If you want to maximise your potential in an environment where openness, friendliness, integrity and flexibility are paramount and where communication, rewards and personal development are taken seriously, we would love to hear from you.

We are looking for an Aftersales Advisor to join our team at Eden Reading Vauxhall. You should possess excellent customer service skills, be presentable, professional, reliable and a dedicated team player. Motor trade experience or retail customer service experience would be advantageous but is not essential. You will assist incoming customers on a daily basis as well as talking to prospective customers. As you will be working as part of a team, good communication skills and IT skills are essential as well as being able to work on your own initiative as and when required, and the ability to prioritise your own workload.

In return we will provide you with a competitive salary as well as the following Eden benefits:

• Rewarding loyalty with up to 33 days holiday per annum
• Access to Perkbox, a platform which offers Eden colleagues hundreds of perks and discounts
• Discounts on new and used vehicle purchases (as well as servicing and repairs) for colleagues and their families
• An extra paid day off each year in addition to your holiday allowance to attend family/celebratory events
• A paid day off on your birthday
• Death in Service benefit of 4 x salary
• Workplace pension scheme offering enhanced employer contributions
• Cycle to Work bike purchase scheme through salary exchange
• Access to Eden Elite, an in-house management development scheme
• Comprehensive in-house training with our dedicated training department
• Eden Special Occasion Limo, which is loaned to colleagues, free of charge, for family/celebratory events
• Access to an EmployeeAssistance Programme, including on-line GP for you and your dependants.

If Eden sounds like a place where you would like to work and develop your career and you have the skills and experience required,

Established in 2008, we strive to create a better world of motoring and provide our customers with an unparalleled level of customer service.

Buy your next vehicle online today from the comfort of your own sofa.

Reg. Company Number: 3198046 / 6256143

VAT Reg. No. GB 230 6678 11

Eden Automotive Ltd/Eden Motor Retail Ltd is a credit broker not a lender. We work with a number of carefully selected lenders who may be able to offer you finance for your purchase. The lender will pay us a commission for arranging finance for you. The commission amount will be disclosed to you in good time before you enter into the agreement. You will be required to provide your consent to the commission before proceeding. The lender will require a credit check and conduct an affordability assessment before making any offer of finance to you. All finance is subject to status. Terms and conditions apply.