Aftersales Advisor

EDEN MOTOR GROUP; Camberley; On-site; GBP 22,000 - 28,000; Full time

Benefits offered by this job

33 days holiday per annum

Perkbox access

Employee family discounts on vehicles/

Birthday day off

Workplace pension

Flexible working hours

Cycle to Work

Eden Elite development

Job summary

Eden Camberley is seeking an Aftersales Advisor to join our team. You will assist incoming customers daily, talk to prospective customers and work with a friendly, professional approach.

Motor trade or retail customer service experience is advantageous but not essential. We offer a competitive salary with Eden benefits including up to 33 days holiday, Perkbox access, family discounts on vehicles and servicing, an extra paid day off, a birthday day off, a workplace pension, flexible working

Qualifications

• Excellent customer service skills.
• Be presentable, professional and reliable.
• Ability to work as part of a team and on own initiative.

Responsibilities

• Assist incoming customers on a daily basis and speak to prospective customers.
• Work as part of a team with strong communication and IT skills.
• Prioritise own workload and take initiative.

Skills

Customer service

Communication

IT skills

Teamwork

Job description

Location: Camberley

Working Hours: Full Time

Benefits: Aftersales

If you are ambitious, customer-focused and a team-player, we think you would fit in well at Eden. Committed to a 'Better World of Motoring' for our customers, we are also dedicated to providing a 'Better World of Work' for our colleagues. If you want to maximise your potential in an environment where openness, friendliness, integrity and flexibility are paramount and where communication, rewards and personal development are taken seriously, we would love to hear from you.

We are looking for an Aftersales Advisor to join our team at Eden Camberley. You should possess excellent customer service skills, be presentable, professional, reliable and a dedicated team player. Motor trade experience or retail customer service experience would be advantageous but is not essential. You will assist incoming customers on a daily basis as well as talking to prospective customers. As you will be working as part of a team, good communication skills and IT skills are essential as well as being able to work on your own initiative as and when required, and the ability to prioritise your own workload.

In return we will provide you with a competitive salary as well as the following Eden benefits:

• Rewarding loyalty with up to 33 days holiday per annum
• Access to Perkbox, a platform which offers Eden colleagues hundreds of perks and discounts
• Discounts on new and used vehicle purchases (as well as servicing and repairs) for colleagues and their families
• An extra paid day off each year in addition to your holiday allowance to attend family/celebratory events
• A paid day off on your birthday
• Death in Service benefit of 4 x salary
• Workplace pension scheme offering enhanced employer contributions
• Flexible working hours
• Cycle to Work bike purchase scheme through salary exchange
• Access to Eden Elite, an in-house management development scheme
Comprehensive in-house training with our dedicated training department
• Eden Special Occasion Limo, which is loaned to colleagues, free of charge, for family/celebratory events
• Access to an Employee Assistance Programme, including on-line GP for you and your dependants.