Aftersales Advisor — Customer Care Champion

EDEN MOTOR GROUP; Honiton; On-site; GBP 21,000 - 25,000; Full time

Benefits offered by this job

33 days holiday

Perkbox access

Family vehicle discounts

Birthday day off

Death in Service

Workplace pension

Flexible working hours

Cycle to Work

Eden Elite

In-house training

Special Occasion Limo

Job summary

Eden Motor Group in Honiton is seeking an Aftersales Advisor to join our team. You will assist incoming customers daily, talk to prospective customers, and work with a friendly, professional team.

Excellent customer service, strong communication and IT skills are essential, with the ability to prioritise your own workload.

We offer Eden benefits including up to 33 days holiday, Perkbox access, family discounts on vehicles and servicing, a birthday day off, enhanced pension and flexible hours.

Qualifications

• Excellent customer service skills and professional presentation.
• Motor trade or retail customer service experience advantageous but not essential.
• Ability to work as part of a team and use IT systems.

Responsibilities

• Assist incoming customers daily and engage with prospective customers.
• Work as part of a team, communicate effectively, use IT systems and manage workload independently when needed.

Skills

Customer service

Team player

Communication skills

IT skills

Prioritise workload

Job description

Eden Motor Group in Honiton is seeking an Aftersales Advisor to join our team. You will assist incoming customers daily, talk to prospective customers, and work with a friendly, professional team.

Excellent customer service, strong communication and IT skills are essential, with the ability to prioritise your own workload.

We offer Eden benefits including up to 33 days holiday, Perkbox access, family discounts on vehicles and servicing, a birthday day off, enhanced pension and flexible hours.