Afternoon Route Coordinator - Part-Time Operations

phs Group plc; Telscombe; On-site; GBP 13,000 - 16,000; Part time

Benefits offered by this job

Virtual GP for you and your household

Buy and Sell holiday scheme

phs Perks discounts

Job summary

phs Group plc is seeking an Operations Coordinator (part-time) in Camberwell to help run the Operations Centre with a 20-hour week, 1pm–5pm, Monday to Friday. The role involves coordinating service routes, briefing drivers, answering queries, and liaising with managers to maintain smooth operations and high customer service levels.

The ideal candidate will be an effective communicator, skilled administrator, and capable of working in a team with attention to safety.

Qualifications

• Role requires coordinating service routes and briefing drivers to enhance delivery and customer service.
• Excellent communicator and administrator with focus on customer service and teamwork.
• Strong people management and development skills.
• Comply with Health & Safety regulations.

Responsibilities

• Coordinate service routes and brief/debrief drivers for efficient operations.
• Answer calls from drivers, clients and head office regarding site service.
• Act as a link between drivers and Operations & Service Manager.
• Distribute work to staff per KPIs and ensure timely processing.

Skills

Communication

Administration

Customer service

Teamwork

Driving

Job description

phs Group plc is seeking an Operations Coordinator (part-time) in Camberwell to help run the Operations Centre with a 20-hour week, 1pm–5pm, Monday to Friday. The role involves coordinating service routes, briefing drivers, answering queries, and liaising with managers to maintain smooth operations and high customer service levels.

The ideal candidate will be an effective communicator, skilled administrator, and capable of working in a team with attention to safety.