Part-Time Operations & Driver Liaison Coordinator

phs Group plc; City Of London; On-site; GBP 15,000 - 22,000; Part time

Benefits offered by this job

Virtual GP for you and household

Buy/Sell holiday

Employee discounts over major stores

ILM training

Apprenticeship opportunities

Parking onsite

Pension scheme

Wellbeing helpline

Job summary

phs Group is seeking an Operations Coordinator (part-time) in Camberwell. The role focuses on coordinating service routes, briefing drivers, and supporting the Operations Centre to ensure smooth delivery and customer service. It also involves warehouse tasks and occasional customer visits.

The ideal candidate will communicate effectively, manage teams, comply with health and safety, and monitor progress to resolve issues and improve service for customers.

Qualifications

• Be an excellent communicator and administrator, with a focus on customer service.
• Have People Management & Development Skills.
• Comply with Health & Safety Regulations.
• Be versatile and a creative thinker who monitors service and delivery progress.

Responsibilities

• Coordinate service routes and brief/debrief drivers to improve delivery and customer service.
• Answer calls from drivers, clients and Head office regarding site service.
• Act as a link between Service Drivers and Operations & Service Manager.
• Ensure work is distributed and completed according to KPIs and timeframes.
• Prepare data for briefing/debrief sessions for drivers.

Skills

Communication

Administration

People management

Health & Safety

Tools

Driving licence

Job description

phs Group is seeking an Operations Coordinator (part-time) in Camberwell. The role focuses on coordinating service routes, briefing drivers, and supporting the Operations Centre to ensure smooth delivery and customer service. It also involves warehouse tasks and occasional customer visits.

The ideal candidate will communicate effectively, manage teams, comply with health and safety, and monitor progress to resolve issues and improve service for customers.