Afternoon Patient Services Coordinator

The Grove; Borough of Runnymede; On-site; GBP 12,000 - 18,000; Part time

Job summary

Grove Medical Centre in Egham, Surrey, is seeking a part-time receptionist to handle front-desk duties for 27 hours per week, mainly afternoons. You will assist patients, manage appointments, answer calls, and support the practice team in delivering efficient care.

The role involves guiding patients, processing enquiries, scheduling visits, and maintaining accurate records in the computer system while presenting a courteous, friendly image of the practice.

Qualifications

• Reception duties and patient-facing support in a GP practice.
• Ability to explain procedures and direct patients effectively.
• Competence with basic computer entry and record filing.

Responsibilities

• Greet and assist patients and visitors in person and by phone.
• Direct patients to appropriate services or staff and manage appointments.
• Process repeat prescription requests when needed and prepare clinic lists.
• Enter patient details and consultations into the practice computer system.
• Provide information on charges for private services and issue receipts.

Skills

Customer service

Communication skills

Telephone handling

Administrative tasks

Job description

Grove Medical Centre in Egham, Surrey, is seeking a part-time receptionist to handle front-desk duties for 27 hours per week, mainly afternoons. You will assist patients, manage appointments, answer calls, and support the practice team in delivering efficient care.

The role involves guiding patients, processing enquiries, scheduling visits, and maintaining accurate records in the computer system while presenting a courteous, friendly image of the practice.