Patient Services Receptionist — Part-Time Afternoons

Woodlands Medical Centre; East Hagbourne; On-site; GBP 12,000 - 17,000; Part time

Benefits offered by this job

Contributory pension

Free onsite parking

Birthday leave

Job summary

Woodlands Medical Centre is seeking a Patient Services Administrator/Receptionist to join a busy practice in Didcot. The role is the first point of contact for patients, handling face-to-face and phone enquiries with a friendly, caring approach.

Training will be provided, with potential to extend into referrals, registrations and admin tasks as needed. The successful candidate will work 3–4 afternoons per week (up to 15 hours weekly) and contribute to a positive patient experience within a

Qualifications

• Experience of working in administration.
• Experience of working with the general public.
• Receptionist or customer service experience advantageous but training provided.
• Experience of working in primary care or in a GP practice.
• GCSE English and Maths beneficial.

Responsibilities

• Greet patients on arrival and create a pleasant atmosphere.
• Deal with queries at reception such as prescriptions and booking appointments.
• Book appointments and manage the appointment system.
• Assist patients with online triage forms for doctor appointments.
• Undertake administrative duties such as emailing, filing, logging payments, post.
• Receive, assist and direct patients to the appropriate service.

Skills

Administration experience

Public interaction experience

Receptionist / customer service

Primary care / GP practice experience

Education

GCSE English and Maths

Job description

Woodlands Medical Centre is seeking a Patient Services Administrator/Receptionist to join a busy practice in Didcot. The role is the first point of contact for patients, handling face-to-face and phone enquiries with a friendly, caring approach.

Training will be provided, with potential to extend into referrals, registrations and admin tasks as needed. The successful candidate will work 3–4 afternoons per week (up to 15 hours weekly) and contribute to a positive patient experience within a