Patient Services Coordinator (Part-Time Afternoons)

Stockingford Medical Centre; Coventry; On-site; GBP 12,000 - 15,000; Part time

Job summary

Stockingford Medical Centre in the United Kingdom is seeking a GP receptionist to handle a wide range of reception duties and support the multidisciplinary team. You will greet and direct patients, manage the appointment system, book appointments, process personal information, and assist patients as needed.

The role acts as a central contact for patients, distributing information and liaising with external agencies.

Responsibilities

• Maintain and monitor practice appointment system
• Process personal, telephone and online requests for appointments
• Answer incoming phone calls, dealing with the callers request appropriately
• Signpost patients to the correct service
• Initiating contact with and responding to requests from patients, team members and external agencies
• Data entry of relevant patient information as requested
• Input data onto patients healthcare records
• Direct requests for information to relevant team members
• Manage all queries as necessary
• Carry out system searches as requested
• Support all clinical staff with general tasks as required
• Photocopy documentation as required
• Maintain a clean, tidy and effective working area
• Monitor and maintain the reception area and notice boards
• Action incoming emails and correspondence as necessary
• Complete opening and closing procedures in accordance with the rota
• Partake in audit as directed by the audit lead
• Support admin team, providing cover during absences
• Scan patient related documents and attach scanned documents to patients healthcare record

Job description

Stockingford Medical Centre in the United Kingdom is seeking a GP receptionist to handle a wide range of reception duties and support the multidisciplinary team. You will greet and direct patients, manage the appointment system, book appointments, process personal information, and assist patients as needed.

The role acts as a central contact for patients, distributing information and liaising with external agencies.