Afternoon Medical Receptionist — Patient Access & Admin (27h)

The Grove Medical Centre; Egham; On-site; GBP 12,000 - 15,000; Part time

Job summary

The Grove Medical Centre is seeking an afternoon receptionist to greet patients, handle enquiries and assist with registrations and appointments. You will project a friendly image to patients and visitors, supporting the practice team and ensuring efficient front-desk operations across 27 hours per week.

Responsibilities include directing patients to the appropriate service, handling calls, processing prescriptions and maintaining accurate patient records, while opening and securing the premises

Qualifications

• Experience in medical reception or front-desk is preferred.
• Excellent communication and interpersonal skills.
• Ability to explain procedures and assist with forms.

Responsibilities

• Greet and assist patients and visitors in a courteous, efficient manner.
• Handle telephone enquiries, take messages and direct calls appropriately.
• Assist with new registrations, patient records and appointment scheduling.
• Explain charges for private services where applicable and issue receipts.
• Open the premises at start of day and secure it at close, ensuring smooth operations.

Skills

Communication skills

Telephone etiquette

Customer service

Job description

The Grove Medical Centre is seeking an afternoon receptionist to greet patients, handle enquiries and assist with registrations and appointments. You will project a friendly image to patients and visitors, supporting the practice team and ensuring efficient front-desk operations across 27 hours per week.

Responsibilities include directing patients to the appropriate service, handling calls, processing prescriptions and maintaining accurate patient records, while opening and securing the premises