Aftermarket Sales Support

Atlas Copco; Chesterfield; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading industrial solutions provider is seeking an Aftermarket Sales Support professional based in Chesterfield, United Kingdom. The role involves managing quotations, conducting site surveys, and ensuring excellent customer engagement. Candidates need experience in sales support and strong IT skills. The position offers a collaborative environment, fostering trust and accountability, along with comprehensive compensation and benefits.

Benefits

Culture of trust and accountability

Lifelong learning and career growth

Innovation powered by people

Comprehensive compensation and benefits

Health and well-being

Qualifications

• Experience in a sales support or technical service environment is essential.
• Excellent communication skills and proven customer engagement capability.
• Ability to work independently and manage multiple priorities.

Responsibilities

• Manage quotations and conduct site surveys.
• Document findings and assist the Aftermarket Sales team.
• Track and manage follow-up actions effectively.

Skills

Sales support experience

Strong IT skills

Communication skills

Customer engagement skills

Technical understanding

Job description

Your role

As Aftermarket Sales Support you will primarily be based in our Markham Vale offices.

The key the mission is to support the Aftermarket Sales function by managing quotations, conducting site surveys, and ensuring timely follow-up on condition surveys, driving customer satisfaction and revenue growth.

Day to day duties will include:

• Prepare, issue, and actively follow up on tenders and fixed-price quotations.
• Maintain accurate records of all quotations and monitor their status through to closure.
• Liaise with customers and internal teams to resolve queries and secure approvals.
• Ensure all quotations comply with company pricing structures and margin requirements.
• Conduct site surveys for fixed-price works, ensuring accurate scope definition and compliance with company standards.
• Assist the Aftermarket Sales team with smaller condition and lifecycle surveys.
• Document findings clearly and provide input for quotation preparation based on survey results.
• Identify opportunities for upselling additional services during surveys.
• Issue comprehensive quotations promptly following completion of condition surveys.
• Communicate effectively with customers to explain survey outcomes and proposed solutions.
• Track and manage follow-up actions to convert survey recommendations into confirmed orders.

To succeed, you will need

Previous experience in a sales support or technical service environment along strong IT skills will be required.

You will also be an excellent communicator with proven customer engagement skills, with some technical understanding and the ability to work independently and manage multiple priorities.

In return, we offer

• Culture of trust and accountability
• Lifelong learning and career growth
• Innovation powered by people
• Comprehensive compensation and benefits
• Health and well-being

Job location

This role requires you to work on-site at our office in Chesterfield, United Kingdom (GB). You will be part of a dynamic team and enjoy the benefits of face-to-face collaboration.

Contact information

Talent Acquisition Team: April Harbour

Life is in the Details

BeaconMedaes has been the center of the medical gas world for more than 60 years. We are a leading solutions provider in the education, design, manufacturing, supply and service of piped medical gas and laboratory gas systems. Our main corporate office and competence center for medical and laboratory gas expertise is located in Rock Hill, South Carolina.

Learn more at www.beaconmedaes.com