Aftermarket Sales Executive – Field-Based

SI Recruitment Limited; Bedale; In loco; GBP 25.000 - 42.000; Tempo pieno

Descrizione del lavoro

SI Recruitment Limited is partnering with an established Malton employer to recruit an Aftermarket Sales Executive – Field-Based. This role focuses on developing existing customer relationships, re-engaging inactive accounts and identifying opportunities to increase parts and service sales.

You will travel within the territory, visit customers, understand their needs, recommend solutions, and work with Parts, Service and Sales teams to improve customer satisfaction and drive revenue.

Competenze

• Proven sales experience and ability to build relationships.
• Willingness to travel regularly within the assigned territory.
• Strong communication and interpersonal skills.

Mansioni

• Proactively contact and visit customers to identify parts, servicing and maintenance opportunities.
• Develop strong relationships with existing customers and re-engage those who have become inactive.
• Identify opportunities to increase sales and achieve targets for revenue, customer retention and account development.
• Promote parts, workshop services, maintenance packages, inspections and other aftermarket solutions.
• Understand customers' machinery and seasonal requirements to anticipate needs.
• Use CRM systems and customer information to identify sales opportunities and plan follow-up activity.
• Provide advice on parts options, maintenance requirements and repair solutions to maximise machinery performance.
• Support quotations, order follow-up and conversion of sales opportunities into orders.
• Work with internal teams to deliver a consistent customer experience.
• Respond to customer enquiries and resolve issues where possible.

Conoscenze

Sales skills

Customer relationships

CRM systems

Microsoft Office

Driving licence

Field-based travel

Strumenti

CRM software

Descrizione del lavoro

Are you a confident salesperson who enjoys building customer relationships, identifying sales opportunities and delivering excellent customer service? Do you enjoy a varied, field‑based role where you can take ownership of your territory and make a real impact on business growth?

We are recruiting for a Parts and Service Sales Representative to join an established business in Malton. This is a field‑based role focused on developing existing customer relationships, re‑engaging inactive customers and identifying opportunities to increase parts and service sales.

You will work closely with customers to understand their needs, recommend suitable solutions and help them plan ahead for maintenance, repairs and seasonal requirements. Working alongside the Parts, Service and Sales teams, you will play an important role in improving customer satisfaction, strengthening loyalty and driving revenue growth.

Key Responsibilities

Proactively contact and visit customers to identify parts, servicing and maintenance opportunities.

Develop strong relationships with existing customers and re‑engage those who have become inactive.

Identify opportunities to increase sales and achieve agreed targets for revenue, customer retention and account development.

Promote parts, workshop services, maintenance packages, inspections and other aftermarket solutions.

Understand customers' machinery, business operations and seasonal requirements to anticipate their needs.

Use CRM systems and customer information to identify sales opportunities and plan effective follow‑up activity.

Provide advice on parts options, maintenance requirements and repair solutions to help customers maximise machinery performance.

Support quotations, order follow‑up and the conversion of sales opportunities into orders.

Work closely with internal Parts, Service, Sales and Technical teams to deliver a consistent customer experience.

Respond to customer enquiries, resolve issues where possible and ensure feedback is shared with the relevant teams.

Keep accurate records of customer interactions, sales activity and opportunities.

About You

Confident in sales, with the ability to identify opportunities, build relationships and achieve results.

Proactive and self‑motivated, with a genuine interest in developing customer accounts and growing sales.

Strong communication and interpersonal skills, with the ability to build rapport and handle challenging conversations professionally.

Customer‑focused, with the ability to understand customer needs and recommend appropriate solutions.

Comfortable working independently in a field‑based role while collaborating with colleagues across different departments.

Competent in Microsoft Office and confident using CRM systems or other business software.

Organised, with the ability to manage your workload, prioritise customer activity and follow up on opportunities.

Willing to learn about the company's products, services and customer requirements.

Willing and able to travel regularly within the assigned territory.

Full UK driving licence.

Aftermarket Sales Executive – Field-Based Malton