After-Sales & Warranty Support Specialist

Trinity Resource Solutions; Marlow; Presencial; GBP 25.000 - 35.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Supportive team culture

Development opportunities

Autonomy in role

Descripción de la vacante

Trinity Resource Solutions is looking for an After Sales Support Executive in Marlow, UK, to join their Operations team. The successful candidate will manage product support, warranty repairs, and build relationships that enhance customer experience.

This role offers exposure to an innovative business culture with varied responsibilities, support for personal development, and the opportunity to make a significant impact on customer satisfaction and operational success.

Formación

• Experience in a manufacturing or product-based environment.
• Strong customer support or sales support background.
• Proven ability to build relationships with clients.

Responsabilidades

• Support customers with after-sales queries and product resolutions.
• Manage warranty repairs and service requests.
• Investigate product returns for operational improvements.

Conocimientos

Customer support experience

Communication skills

CRM experience

Microsoft Office skills

Problem-solving skills

Descripción del empleo

Trinity Resource Solutions is looking for an After Sales Support Executive in Marlow, UK, to join their Operations team. The successful candidate will manage product support, warranty repairs, and build relationships that enhance customer experience.

This role offers exposure to an innovative business culture with varied responsibilities, support for personal development, and the opportunity to make a significant impact on customer satisfaction and operational success.