Adult Social Work, Complex Review Manager, CHC, Norfolk

Pertemps; England; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading recruitment agency is looking for an experienced Complex Review Manager in Norfolk for a 6-month fixed-term contract. This specialist role involves leading complex Continuing Healthcare (CHC) case reviews, ensuring evidence-based recommendations, and managing a challenging caseload. Candidates should have extensive knowledge of CHC legislation, strong analytical and negotiation skills, and relevant professional qualifications. There is ample opportunity for hybrid working and support from a dedicated consultant.

Benefits

Dedicated consultant support

Easy online registration

Referral schemes and incentives

Ongoing compliance management

Prompt payroll

Qualifications

• In-depth knowledge of CHC legislation, guidance and best practices.
• Extensive experience in adult social care and CHC processes.
• Registration with Social Work England or HCPC.

Responsibilities

• Lead reviews of complex CHC case reviews.
• Track and report on savings and benefits achieved.
• Develop recommendations for future practice.
• Manage a caseload of complex CHC cases.
• Provide expert advice to practitioners.

Skills

Analytical skills

Negotiation skills

Influencing skills

Knowledge of CHC legislation

Experience in multi-agency working

Education

Relevant professional qualification (Social Work or Occupational Therapy)

Job description

Adult Social Work, Complex Review Manager, CHC, Norfolk

Pay rate: tbc but likely to be £33-40 per hour

Contract role, Adult Social Services

Pertemps are recruiting for an experienced Adult Social Worker in Norfolk.

We are seeking an experienced Complex Review Manager to join our Integrated Continuing Care Team for a 6-month fixed-term assignment.

This is a specialist role focused on managing and reviewing a predefined list of complex Continuing Healthcare (CHC) cases, ensuring robust decision-making that will deliver measurable benefits for the department and person-centred outcomes for adults with significant health and care needs.

Key Responsibilities

• Lead reviews of complex CHC case reviews, including shared or full CHC eligibility, cases following ICB funding withdrawal, and high-cost cases requiring negotiation, ensuring statutory and local processes are followed and recommendations are evidence-based and defensible.
• Track and report on savings and benefits achieved through this work.
• Develop recommendations to inform future practice and policy improvements.
• Hold and manage a caseload of the most complex CHC cases.
• Provide expert advice and challenge to practitioners and partners.
• Represent the service at multi-agency meetings and panels.
• Analyze complex medical, legal and financial information to make defensible recommendations.
• Share learning and contribute to practice development and quality assurance.

About You

• In-depth knowledge of CHC legislation, guidance and best practice.
• Strong analytical, negotiation and influencing skills.
• Extensive experience in adult social care and CHC processes.
• Experience of multi-agency working.
• A relevant professional qualification (Social Work or Occupational Therapy) and registration with Social Work England or HCPC.

There is plenty of hybrid working available.

Please get in touch for more information.

Agency Information

• A dedicated consultant who has access to all roles across the UK and is available for you to speak to.
• An easy registration process (all done online).
• Referral schemes and incentives.
• Ongoing compliance managed for you.
• Prompt and reliable payroll and lots more.

Not looking right now? We also offer generous referral bonuses so please pass on to a colleague or friend who may be!

Please contact Helen on 07901286967 or email [e-mail]