Admissions Support Specialist — Open Days & Enquiries

University of Manchester; Manchester; Sur place; GBP 21 000 - 26 000; Plein temps

Avantages offerts par ce poste

Generous employer pension contribution

Christmas closure across all depts.

Purple Place employee discount

Résumé du poste

University of Manchester is seeking motivated Admissions Assistants to join the Faculty Teaching, Learning and Student Experience team to support a fair and consistent admissions service. You will respond to enquiries, maintain applicant records, and help decide on course applications, including invitation to interview.

You will assist with admissions activities such as open days, interview days, and post-offer conversion, and administer core processes like CAS, ATAS and Occupational Health

Qualifications

• Good oral and written communication skills with an ability to deal with a wide range of people.
• Flexible and responsive to customer needs and able to provide information and guidance, whilst maintaining confidentiality.
• Good organisational skills, and able to prioritise work in a busy environment and meet strict deadlines.

Responsabilités

• Responding to enquiries, maintaining applicant records, and escalating more complex matters as appropriate.
• Making standard admissions decisions and process course applications in line with specified criteria, including invitation to interview.
• Assisting with the delivery of admissions and conversion activities such as open days, interview days, Confirmation and Clearing, post-offer conversion activities, and admissions networks.
• Undertaking the administration of core admissions processes such as CAS, ATAS, and Occupational Health Questionnaires in line with statutory and professional requirements and University regulations.

Connaissances

Communication skills

Teamwork

Numeracy

Organisational skills

Confidentiality

Digital literacy

Outils

Standard IT packages

Description du poste

University of Manchester is seeking motivated Admissions Assistants to join the Faculty Teaching, Learning and Student Experience team to support a fair and consistent admissions service. You will respond to enquiries, maintain applicant records, and help decide on course applications, including invitation to interview.

You will assist with admissions activities such as open days, interview days, and post-offer conversion, and administer core processes like CAS, ATAS and Occupational Health