Hybrid Admissions Tech & Service Coordinator

University of Manchester; Manchester; Hybrid; GBP 26,000 - 36,000; Full time

Benefits offered by this job

Pension scheme

Health & wellbeing services

Annual leave entitlement

Additional paid closure over Christmas

Job summary

University of Manchester is seeking to recruit to the Student Admissions Team within the Directorate for the Student Experience. The role focuses on co-ordinating the delivery of functional support for technologies used for admissions processing and supervising Admissions Assistants in providing first line support to admissions staff across the University.

We aim to embed a culture of excellent service provision and continuous improvement with the student experience at the heart of our work,

Responsibilities

• To co-ordinate the delivery of functional support for the technologies used for admissions processing and supervise the work of the Admissions Assistants in the delivery of first line support to admissions staff across the University.
• To support colleagues to embed locally and University-wide a culture of excellent service provision and continuous improvement, placing the student experience at the heart of what we do, with support for a single PS team working flexibly across organisational boundaries.
• To support senior colleagues in the delivery of technical/functional support for admissions staff.

Job description

University of Manchester is seeking to recruit to the Student Admissions Team within the Directorate for the Student Experience. The role focuses on co-ordinating the delivery of functional support for technologies used for admissions processing and supervising Admissions Assistants in providing first line support to admissions staff across the University.

We aim to embed a culture of excellent service provision and continuous improvement with the student experience at the heart of our work,