Student Experience & Assessment Admin Assistant

University of Manchester; Manchester; Hybrid; GBP 21,000 - 32,000; Full time

Benefits offered by this job

Generous employer pension contribution

Christmas closure across departments

Purple Place employee discount

Job summary

University of Manchester is seeking a motivated Teaching, Learning and Student Experience Assistant (Assessment and Progression) to provide clerical and administrative support for assessment and progression activities throughout the academic cycle.

You will handle routine student administration inquiries, assist with exam processes, boards and committees, and maintain accurate records across university systems, contributing to data quality and service excellence in a busy environment.

Qualifications

• Experience of working with administrative processes in a service environment.
• Good oral and written communication skills, with the ability to provide information and guidance professionally.
• Strong organisational skills, with the ability to prioritise work and maintain accuracy in a busy environment.
• Good numeracy, attention to detail and confidence using IT systems to maintain records and documentation.
• Understanding of confidentiality, data quality, equality, diversity and inclusion, and customer-focused service delivery.

Responsibilities

• Providing administrative support for Teaching, Learning and Student Experience and Assessment and Progression activities.
• Acting as a first point of contact for routine student administration and assessment-related enquiries, escalating matters where appropriate.
• Supporting assessment processes including exam paper preparation, marks transfer, checking and publication of student results, bulk processes and tracking documentation.
• Assisting with Summary Disciplinary Panels, Examination Boards, meetings and committees, including arrangements, papers and minute taking where required.
• Maintaining accurate student records and documentation across University systems, supporting data quality and service excellence.

Skills

Administrative processes

Communication skills

Organisational skills

Numeracy

Confidentiality & inclusion

Education

Higher education admin knowledge

Job description

University of Manchester is seeking a motivated Teaching, Learning and Student Experience Assistant (Assessment and Progression) to provide clerical and administrative support for assessment and progression activities throughout the academic cycle.

You will handle routine student administration inquiries, assist with exam processes, boards and committees, and maintain accurate records across university systems, contributing to data quality and service excellence in a busy environment.