Admissions Co-ordinator (Functional)

The University of Manchester; Manchester; Hybrid; GBP 25,000 - 35,000; Full time

Benefits offered by this job

Pension scheme

Health & wellbeing services

Annual leave + bank holidays

Christmas closure

Discounts at retailers

Job summary

The University of Manchester's Student Admissions Team in the Directorate for the Student Experience supports admissions colleagues to process applications fairly, consistently and transparently. The team is responsible for the process, systems, policy, governance and training that underpins the admissions service.

This role coordinates functional support for the technologies used for admissions processing, supervises Admissions Assistants delivering first-line support, and helps embed a culture

Responsibilities

• Coordinate functional support for the technologies used for admissions processing and supervise Admissions Assistants delivering first-line support.
• Support embedding a culture of excellent service and continuous improvement, placing the student experience at the heart of tasks.
• Support senior colleagues in delivering technical and functional support for admissions staff.

Job description

The Student Admissions Team in the Directorate for the Student Experience supports admissions colleagues in the Faculties and Doctoral Academies to process applications fairly, consistently and transparently. The team is responsible for the process, systems, policy, governance and training that underpins the admissions service.

Overall Purpose of the Job

• To co-ordinate the delivery of functional support for the technologies used for admissions processing and supervise the work of the Admissions Assistants in the delivery of first line support to admissions staff across the University.
• To support colleagues to embed locally and University-wide a culture of excellent service provision and continuous improvement, placing the student experience at the heart of what we do, with support for a single PS team working flexibly across organisational boundaries.
• To support senior colleagues in the delivery of technical/functional support for admissions staff.

What you will get in return:

• Fantastic market leading Pension scheme
• Excellent employee health and wellbeing services including an Employee Assistance Programme
• Exceptional starting annual leave entitlement, plus bank holidays
• Additional paid closure over the Christmas period
• Local and national discounts at a range of major retailers

As an equal opportunities employer we welcome applicants from all sections of the community regardless of age, sex, gender (or gender identity), ethnicity, disability, sexual orientation and transgender status. All appointments are made on merit.

Our University is positive about flexible working you can find out more here

Hybrid working arrangements may be considered.

Please be aware that due to the number of applications we unfortunately may not able to provide individual feedback on your application.

Enquiries about the vacancy, shortlisting and interviews:

Name: Suzi Wright

Email: [e-mail]

General enquiries:

Email: [e-mail]

Technical support:

0161 850 2004 https://jobseekersupport.jobtrain.co.uk/support/home

This vacancy will close for applications at midnight on the closing date.

Please see the link below for the Further Particulars document which contains the person specification criteria.