Admissions Administrators

Manpower; Newcastle upon Tyne; On-site; GBP 41,190,000 - 45,461,000; Full time

Job summary

Manpower is seeking an experienced Admissions Administrator in Newcastle upon Tyne to provide comprehensive administrative support for admissions activities. You will process applications, manage records, and respond to enquiries with a professional telephone manner.

The role requires strong organisation, excellent communication skills, and thorough knowledge of GDPR and UKHE admissions including UCAS rules and deadlines. Standard office hours apply, with a fixed-term contract to February 2027.

Qualifications

• Experience in an admissions/administrative role within a complex organisation.
• Excellent verbal and written communication skills with a professional telephone manner.
• Strong organisational and time-management abilities with the capacity to prioritise workloads and meet deadlines.

Responsibilities

• Provide high-quality administrative support within the admissions function.
• Process applications and maintain accurate records in line with organisational procedures.
• Respond to telephone and email enquiries in a professional and timely manner.
• Ensure compliance with GDPR and data protection requirements.
• Prioritise workload effectively to meet deadlines and service standards.
• Work collaboratively with colleagues and stakeholders to support admissions processes.
• Handle sensitive and confidential information appropriately.
• Experience working in an administrative role within a complex organisation.
• Excellent time management and organisational skills, with the ability to prioritise workloads and meet deadlines.
• Understanding of GDPR and the Data Protection Act.
• A confident and professional telephone manner.
• Excellent verbal and written communication skills.
• A positive, proactive attitude and ability to use initiative.
• Ability to work effectively under pressure and manage multiple tasks.
• Ability to motivate and support others within a remote working environment.
• Ability to work respectfully and effectively with individuals from diverse cultural backgrounds.
• Strong interpersonal skills with the ability to handle difficult situations sensitively and professionally.
• High personal standards of achievement.
• Honest, reliable and conscientious approach to work.
• Experience and knowledge of UK Higher Education admissions, including Undergraduate and/or Postgraduate admissions.
• Knowledge of the UCAS process, including business rules, routes and deadlines, Confirmation and Clearing.
• Understanding of UKVI Student Route compliance requirements.

Skills

GDPR compliance

Data protection

Communication skills

Time management

Organisational skills

Multitasking

Telephone manner

Remote working support

Interpersonal skills

Diversity sensitivity

UCAS knowledge

UK qualifications knowledge

Job description

Admissions Administrator
Location: Newcastle upon Tyne
Rate: £15.33 per hour
Contract: Fixed-term until February 2027
Hours: Monday to Friday, 9:00am to 5:00pm
The RoleWe are seeking an experienced and highly organised Admissions Administrator to join a busy team in Newcastle. This role will involve providing comprehensive administrative support within a complex organisation, ensuring applications, data and enquiries are managed efficiently and accurately.
The successful candidate will be a strong communicator with excellent organisational skills, capable of managing multiple priorities while maintaining a high level of accuracy and professionalism.

• Provide high-quality administrative support within the admissions function.
• Process applications and maintain accurate records in line with organisational procedures.
• Respond to telephone and email enquiries in a professional and timely manner.
• Ensure compliance with GDPR and data protection requirements.
• Prioritise workload effectively to meet deadlines and service standards.
• Work collaboratively with colleagues and stakeholders to support admissions processes.
• Handle sensitive and confidential information appropriately.
• Experience working in an administrative role within a complex organisation.
• Excellent time management and organisational skills, with the ability to prioritise workloads and meet deadlines.
• Understanding of GDPR and the Data Protection Act.
• A confident and professional telephone manner.
• Excellent verbal and written communication skills.
• A positive, proactive attitude and ability to use initiative.
• Ability to work effectively under pressure and manage multiple tasks.
• Ability to motivate and support others within a remote working environment.
• Ability to work respectfully and effectively with individuals from diverse cultural backgrounds.
• Strong interpersonal skills with the ability to handle difficult situations sensitively and professionally.
• High personal standards of achievement.
• Honest, reliable and conscientious approach to work.
• Experience and knowledge of UK Higher Education admissions, including Undergraduate and/or Postgraduate admissions.
• Knowledge of the UCAS process, including business rules, routes and deadlines, Confirmation and Clearing.
• Understanding of UK and/or international qualifications and equivalencies.
• Knowledge of fee assessment processes within UK Higher Education.
• Understanding of UKVI Student Route compliance requirements.
• Competitive hourly rate of £15.33.
• Fixed-term contract until February 2027.
• Standard office hours, Monday to Friday.
• Opportunity to gain experience within a well-established higher education environment.
• Supportive and collaborative team culture.