Admissions Administrators

Manpower Group (UK); Newcastle upon Tyne; On-site; GBP 21,000 - 23,000; Full time

Benefits offered by this job

Competitive hourly rate

Fixed-term contract until Feb 2027

Standard office hours

Experience in higher education

Job summary

ManpowerGroup UK is seeking an experienced Admissions Administrator in Newcastle upon Tyne. The role executes admissions processes, manages applications, and handles enquiries with professionalism.

You will maintain accurate records, ensure data protection compliance, and collaborate across teams to support complex university admissions workflows. The position is a fixed-term contract, working Monday to Friday, 9:00am to 5:00pm, at a competitive hourly rate.

Qualifications

• Experience in an administrative role within a complex organisation.
• Strong time management and organisational skills.
• Understanding of GDPR and Data Protection Act.
• Confident, professional telephone manner.
• Excellent verbal and written communication.

Responsibilities

• Provide high‑quality administrative support within the admissions function.
• Process applications and maintain accurate records in line with organisational procedures.
• Respond to telephone and email enquiries in a professional and timely manner.
• Ensure compliance with GDPR and data protection requirements.
• Prioritise workload effectively to meet deadlines and service standards.
• Work collaboratively with colleagues and stakeholders to support admissions processes.
• Handle sensitive and confidential information appropriately.

Skills

Administrative experience

Time management

GDPR knowledge

Telephone etiquette

Communication skills

Organisational skills

Initiative

Work under pressure

Job description

Admissions Administrator
Location: Newcastle upon Tyne
Rate: £15.33 per hour
Contract: Fixed-term until February 2027
Hours: Monday to Friday, 9:00am to 5:00pm

The Role

We are seeking an experienced and highly organised Admissions Administrator to join a busy team in Newcastle. This role will involve providing comprehensive administrative support within a complex organisation, ensuring applications, data and enquiries are managed efficiently and accurately. The successful candidate will be a strong communicator with excellent organisational skills, capable of managing multiple priorities while maintaining a high level of accuracy and professionalism.

Key Responsibilities

• Provide high-quality administrative support within the admissions function.
• Process applications and maintain accurate records in line with organisational procedures.
• Respond to telephone and email enquiries in a professional and timely manner.
• Ensure compliance with GDPR and data protection requirements.
• Prioritise workload effectively to meet deadlines and service standards.
• Work collaboratively with colleagues and stakeholders to support admissions processes.
• Handle sensitive and confidential information appropriately.

Essential Criteria

Applicants must demonstrate:

• Experience working in an administrative role within a complex organisation.
• Excellent time management and organisational skills, with the ability to prioritise workloads and meet deadlines.
• Understanding of GDPR and the Data Protection Act.
• A confident and professional telephone manner.
• Excellent verbal and written communication skills.
• A positive, proactive attitude and ability to use initiative.
• Ability to work effectively under pressure and manage multiple tasks.
• Ability to motivate and support others within a remote working environment.
• Ability to work respectfully and effectively with individuals from diverse cultural backgrounds.
• Strong interpersonal skills with the ability to handle difficult situations sensitively and professionally.
• High personal standards of achievement.
• Honest, reliable and conscientious approach to work.

Desirable Criteria

• Experience and knowledge of UK Higher Education admissions, including Undergraduate and/or Postgraduate admissions.
• Knowledge of the UCAS process, including business rules, routes and deadlines, Confirmation and Clearing.
• Understanding of UK and/or international qualifications and equivalencies.
• Knowledge of fee assessment processes within UK Higher Education.
• Understanding of UKVI Student Route compliance requirements.

Benefits

• Competitive hourly rate of £15.33.
• Fixed-term contract until February 2027.
• Standard office hours, Monday to Friday.
• Opportunity to gain experience within a well-established higher education environment.
• Supportive and collaborative team culture.

If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.