Administrator & Scheduler

Specsavers; Mold; Remote; GBP 15,000 - 21,000; Full time

Benefits offered by this job

28 days holiday including 8 bank hols

Birthday Day off

Specsavers Perks Scheme

WeCare Support

Headspace App

Job summary

Specsavers in Mold (Clwyd) is seeking a Domiciliary Administrator to manage administration and clinic scheduling across the region, updating customer files with precision, and liaising with external parties to ensure seamless care.

You will be part of a team delivering domiciliary care, supporting customers in homes. The role supports training and provides access to Specsavers Perks Scheme, WeCare, and Headspace.

Qualifications

• Previous administration, appointment setting or scheduling experience.
• Call centre, office experience and customer service skills desired.

Responsibilities

• Handle administration and clinic scheduling efficiently.
• Update customer files with meticulous attention to detail.
• Liaise with external parties to coordinate care across the region.
• Support domiciliary team delivering home-based care.

Skills

Admin experience

Appointment setting

Customer service

Call centre

Job description

This role is based on working 5 days over 6 days per week, one of which needs to be a Saturday and is from 9am to 5.30pm on all days, you will get a Sunday off and another day off during the week.

So you’re an organisation expert wanting to take your career to the next level? Our Domiciliary Administrator role could be perfect for you.

As an Administrator at Specsavers, you’ll be a key part of our business. You’ll make sure all administration and clinic scheduling is completed in the most effective, efficient way possible, and you’ll always put the customers first. This will also involve updating customer files so attention to detail is key as are excellent communication skills as your clinical team are going to be carrying out clinics across the region. Liaising with external parties is also part of the role, so confidence when dealing with people is essential.

The domiciliary side of this means you’ll be surrounded and supported by a team bringing care to the homes of the people who can’t come into our stores.

Essentially, you’ll be making a real difference here.

Our business

Our Clwyd Domiciliary Business is based in Mold.

Our team

We have a wonderful team of dedicated people ready and waiting for you to meet.

What’s on offer?

As well as all the support you need and great training and development opportunities, we have a whole load of benefits on offer for you to enjoy. These include:

• £12.91 per hour which is £25,174.50 per annum
• Monday to Friday and some Saturdays working 9am to 5:30pm. (Please note, that you will be working on yur own in the office on the Saturday's when required)
• 28 days holiday including 8 bank holidays
• Birthday Day off
• Access to Specsavers Perks Scheme
• WeCare Support
• Access to Headspace App

What we’re looking for?

• Previous administration, appointment setting or scheduling experience are required
• Call centre, office experience and customer service skills are alos desired