Administrator - Information Governance

Cygnet Health Care; Birmingham; Hybrid; GBP 26,000; Full time

Job summary

A leading mental health services provider in Birmingham is seeking an experienced Information Governance Administrator to join their Digital Services team. This full-time hybrid position entails supporting the Head of Information Security & Governance with various responsibilities, including compliance with data protection laws and policy development. Ideal candidates will possess strong administration skills, excellent communication abilities, and a clear understanding of confidentiality practices. Join a supportive environment that encourages professional growth and offers diverse benefits.

Benefits

Free Health Cash plan

Discounted gym membership

Car lease discounts

Free eye tests

Employee NHS discount savings

Qualifications

• Experience in administratively supporting teams.
• Excellent ability to prioritize workload.
• Understanding of data protection and confidentiality.

Responsibilities

• Support the Head of Information Security & Governance.
• Raise awareness of information governance importance among staff.
• Assist in the annual Data Security and Protection Toolkit assessment.

Skills

Strong administration skills and/or qualifications

Proficiency in Microsoft Word/Excel

Excellent written and verbal communication skills

Attention to detail and accuracy

Ability to multitask

Education

GCSE in English Language or equivalent

Job description

About the role

Birmingham Office, B5 4BD

Full Time

26,000.00 GBP Annual

6 January 2026

Helping others improve and turn their lives around - there's no better feeling. It's what we do for thousands of people at more than 150 sites across the UK. Be a part of it.

Are you an experienced Administrator looking for your next challenge? We need an Information Governance Administrator to join our Digital Services team.

Joining our team full‑time, 40hrs per week, you will work in a hybrid capacity: 2 days per week out of our Birmingham office and 3 days remotely.

Cygnet has been providing a national network of specialist mental health services for more than 30 years.

With us, you'll have the chance to progress your career as part of a dynamic, supportive team.

At Cygnet, our perks go way beyond pension schemes and excellent professional development. You'll also enjoy shopping, travel and leisure discounts, as well as a range of healthcare and financial benefits to support you both in and out of work.

So if you care about making a difference every day, we want to hear from you.

The Role

The Information Governance Administrator will support the Head of Information Security & Governance and the Information Governance Manager with a range of Information Governance requirements across the Cygnet group, including policy development, support, advice and guidance, audits, archiving, action plans, training and compliance with the Data Security and Protection Toolkit. The role also involves ensuring compliance with the Data Protection Act 2018 and UK GDPR.

Your day to day

• Administration tasks for the Information Management Team.
• Raise awareness of information governance importance and encourage all staff to follow Cygnet IG Policies and good practice.
• Support the completion of the annual Data Security and Protection Toolkit assessment in conjunction with Digital Services and the IG Board.
• Assist with keeping organisational asset maps up to date and reviewing/risk‑assessing when necessary.

Qualifications and Experience

• Strong administration skills and/or qualifications.
• GCSE in English Language or equivalent.
• Good proficiency in Microsoft Word/Excel.
• Ability to multitask, remain calm and professional.
• Excellent written and verbal communication skills.
• Ability to relate at all levels.
• Experience of working with senior managers.
• Experience of administratively supporting teams.
• Excellent ability to prioritise workload.
• Attention to detail and accuracy.
• Ability to meet tight deadlines.
• Understanding of data protection and confidentiality.

Why Cygnet? We'll offer you

• An opening to undertake further learning with our excellent apprenticeship scheme.
• Expert supervision & support.
• Free Health Cash plan.
• 24‑hour free GP support line.
• Free eye tests.
• Car lease discounts.
• Discounted gym membership.
• Free mortgage broker and insurance cover.
• Pension scheme.
• Employee NHS discount savings & "Cycle to Work" scheme.
• Smart Health Toolkit – providing fitness programmes, nutrition consultation and health checks.

Ready to make a positive change? Join us! In this role you’ll have the chance to make a real impact on patients, service users & their families.

If you care about making a difference, we want to talk to you. Click the button to apply.