Administrator

Office Angels; Gateshead; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A local employment agency is seeking an Administrator to support housing operations in Gateshead. This role involves managing correspondence, maintaining records, and offering customer service. Candidates should demonstrate strong organizational ability, proficiency in Microsoft Office, and ideally have experience within the housing or public sector. The position starts full-time in the office for two weeks, transitioning to a hybrid model. The pay rate is £13.31 per hour.

Qualifications

• Previous experience in housing or public sector is preferred.
• Experience dealing with customers or residents is necessary.
• Knowledge of housing management systems is a plus.

Responsibilities

• Manage incoming correspondence and direct inquiries.
• Maintain records and perform data entry for operations.
• Assist in scheduling appointments and coordinating meetings.
• Prepare reports and presentations for decision-making.
• Provide exceptional customer service to clients.
• Collaborate with team members to improve workflows.

Skills

Organisational skills

Communication skills

Proficiency in Microsoft Office Suite

Attention to detail

Customer service experience

Problem-solving attitude

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Microsoft Outlook

Job description

Administrator - Gateshead

Employer - Housing and Property sector

Working days: Monday to Friday - First 2 weeks working full time in the office, after 2 weeks it will be hybrid working.

Working hours: 9am to 5PM

Pay rate: £13.31

What You'll Do: As our Administrator, you will be the backbone of our office, ensuring everything runs smoothly and efficiently. Your responsibilities will include:

• Managing incoming correspondence and directing inquiries to the appropriate team members.
• Maintaining accurate records and data entry to support housing operations.
• Assisting in scheduling appointments and coordinating meetings.
• Preparing reports and presentations to support decision-making.
• Providing exceptional customer service to clients and stakeholders.
• Collaborating with team members to streamline processes and improve workflows.

Desirable Skills and Experience

• Previous experience within a housing, local authority, or public sector environment
• Experience dealing with customers or residents
• Knowledge of housing management systems

Who You Are: We're looking for someone who is not only skilled but also enthusiastic and ready to take on new challenges. The ideal candidate will possess:

• Strong organisational skills and attention to detail.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Excellent communication skills, both written and verbal.
• A proactive and positive attitude towards problem-solving.
• Experience in an administrative role, preferably within housing or a related field.

Ready to Apply? Send your CV!

Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.