Administrator - Food & Beverage

Splendid Hospitality Group; York and North Yorkshire; On-site; GBP 15,000 - 21,000; Part time

Benefits offered by this job

EAP

Hotel discounts

F&B discounts

Life assurance

Car scheme

Earned wage access

Pension

Learning & Development

Job summary

Splendid Hospitality Group is seeking an Administrator – Food & Beverage at The Grand in York. In this part-time role, you will support the F&B leadership team with daily administrative tasks, schedules, communications and filing, ensuring accurate records and timely reports.

You'll manage bookings, menus, guest inquiries, respond to large parties, monitor health and safety compliance, compile management reports, and assist across F&B outlets as needed.

Responsibilities

• Managing the online booking system, checking for busy days and liaising with large parties re pre orders and deposits.
• Updating menus with any new products, prices and calories printing menus for all Food and Beverage departments as needed.
• Responding to any relevant Food and Beverage emails, specifically in relation to large parties and enquiries
• Responding to Trip Advisor feedback, and reporting this to the management team on a weekly basis
• Working alongside the Food and Beverage management to ensure that all Health and Safety compliance is completed and up to date
• Responsible in putting together menu packages and offers for groups
• Support F&B outlet operations as and when required.

Job description

Administrator – Food & Beverage

Department: Food & Beverage

Employment Type: Part Time

Location: The Grand - York

Compensation: £12.85 / hour

Description

You will lead and provide support on all day-to day administrative tasks for the Food & Beverage leadership team. Support Food and Beverage managers on departmental schedules, communications, and meeting logistics; maintaining accurate records, reports, and filing systems; handling guest complaints; coordinating bookings and inquiries; and compiling management reports to support the F&B operation.

What You Will Do In This Splendid Role:

You will play a crucial part of a bigger team supporting leaders deliver quality products and services across their F&B outlets. Here’s what you will be expected to do:

• Managing the online booking system, checking for busy days and liaising with large parties re pre orders and deposits.
• Updating menus with any new products, prices and calories printing menus for all Food and Beverage departments as needed.
• Responding to any relevant Food and Beverage emails, specifically in relation to large parties and enquiries
• Responding to Trip Advisor feedback, and reporting this to the management team on a weekly basis
• Working alongside the Food and Beverage management to ensure that all Health and Safety compliance is completed and up to date
• Responsible in putting together menu packages and offers for groups
• Support F&B outlet operations as and when required.

What Makes You Splendid:

We live by our values, and we’d love you to bring them to life every day:

• Open - You’re someone who brings warmth to your work and helps create a welcoming environment for others.
• Nimble - You’re someone who thrives in a fast-paced, agile environment and isn’t afraid to take initiative.
• Brilliant - You’re someone who takes pride in your craft and thrives on making a difference.
• Honest - You’re someone who leads with integrity and communicates openly.

We take pride in our work and believe that enjoying the journey is just as important as the destination.

Our Splendid Benefits:

When you join Splendid, you will enjoy a reward package to support your lifestyle, wellbeing and career. Here are just some of the benefits on offer:

• Employee Assistance Programme (EAP)- confidential wellbeing support whenever you need it with 24/7 access to remote GP appointments.
• Hotel Room Discounts - stay with us or our partner hotels at special team rates including discounted rates for friends and family.
• Food & Beverage Discounts - enjoy meals and drinks at reduced prices across our hotels.
• Life Assurance - peace of mind for you and your loved ones.
• Salary Sacrifice - Car Scheme - our team members can enjoy the ultimate benefit of driving a brand new, fully insured and maintained car for a fixed monthly amount taken from their salary.
• Stream - access your earned wages up to 50% whenever you need them giving you financial flexibility and Highstreet discounts available.
• Pension - auto enrolment into the company pension scheme.
• Learning & Development - opportunities available to progress your skills and career.