Home Administrator

Splendid Hospitality Group; Billingshurst; On-site; GBP 17,000 - 24,000; Full time

Benefits offered by this job

Employee Assistance Programme (EAP)

Hotel Room Discounts

Food & Beverage Discounts

Salary Sacrifice - Car Scheme

Stream access to earned wages

Pension - auto enrolment

Learning & Development

Job summary

Splendid Hospitality Group is looking for a Home Administrator at Derwent Lodge - Care Home in the United Kingdom. This permanent, full-time role pays £14.93 per hour and sits in the Care department.

You will oversee administrative systems and payroll-related tasks to support the Registered Manager and ensure residents’ wellbeing. The role involves reception duties, contract preparation, and liaison with Head Office, with DBS checks required before employment.

Qualifications

• Experience in a busy administrative role, preferably in a care home environment.
• Strong Microsoft Office skills.
• Excellent time management and attention to detail.

Responsibilities

• Deliver comprehensive administrative support to the Registered Manager, ensuring tasks are handled efficiently.
• Provide a friendly reception to visitors, ensuring a warm welcome.
• Record enquiries and show arounds of the home for prospective families.
• Prepare resident contracts.
• Act as a link to Head Office for smooth communication.
• Prepare payroll and time and attendance data for monthly submissions.
• Ensure resident and staffing compliance with relevant regulations and standards.
• Attend meetings and produce accurate notes and minutes.
• Manage petty cash and resident fund accounts.

Skills

Administrative experience

Microsoft Office

Tools

Microsoft Office

Job description

Home Administrator

Department: Care

Employment Type: Permanent - Full Time

Location: Derwent Lodge - Care Home

Compensation: £14.93 / hour

Description

Imagine starting your day with a smile and a kind word that brightens someone’s day. As our Home Administrator you’ll do this as you’ll very much be the hub of the home. You’ll play a crucial role in managing administrative systems and processes to perfection to help our Registered Manager effectively run our care home. Whether you’re maintaining financial records and preparing reports or administering the Time & Attendance system and processing payroll and HR information - you’ll always have our residents wellbeing in mind above all else.

You’ll be part of a close-knit team that works together to make our home feel warm and our residents comfortable and safe. It’s not just about providing care it’s about creating moments of joy, dignity, and connection. You’ll help write the small, meaningful chapters in someone’s story, and in return, you’ll be part of a community that values and supports you too. Please note, that all our roles are subject to an enhanced police check (Disclosure Barring Service – DBS) before employment commences.

What you will do in this Splendid role

As a Home Administrator, every day is about making a real difference in the lives of our residents. You’ll get to:

• Deliver comprehensive administrative support to the Registered Manager, ensuring all tasks are handled efficiently and effectively
• Provide a friendly and helpful Reception to all visitors ensuring they receive a warm and friendly welcome
• Record enquiries and show arounds of the home for prospective families
• Prepare resident contracts
• Act as a seamless administrative link to our Head Office, facilitating smooth communication and coordination
• Prepare payroll and time and attendance data for monthly submissions
• Ensure resident and staffing compliance with all relevant regulations and standards at all times.
• Attend meetings and produce accurate notes and minutes
• Manage safe contents, petty cash, and resident fund accounts

What makes you Splendid?

Experience of working in a busy administrative role is essential, preferably in a care home environment. You’ll need great Microsoft Office, time management, organisational and attention to detail skills. You’ll thrive here if you:

• Are patient, kind, and genuinely enjoy helping others
• Listen carefully, respond with empathy, and build trust with residents
• Stay calm under pressure and adapt to different situations
• Work well as part of a team but can also use your initiative

For us, it’s not just what you do, but how you do it. Our values guide everything we do and we’d love you to bring them to life every day:

• Open - you welcome others warmly and listen with care
• Nimble - you adapt quickly, always ready to step in where needed
• Brilliant - you go above and beyond to make someone feel valued
• Honest - you’re genuine, trustworthy, and always put people first

Bring your compassion, energy, and positivity - and together we’ll make every day splendid for our residents

Benefits

When you join Splendid, you will enjoy a reward package to support your lifestyle, wellbeing and career. Here are just some of the benefits on offer:

• Employee Assistance Programme (EAP) - confidential wellbeing support whenever you need it with 24/7 access to remote GP appointments.
• Hotel Room Discounts - stay with us or our partner hotels at special team rates including discounted rates for friends and family.
• Food & Beverage Discounts - enjoy meals and drinks at reduced prices across our hotels.
• Salary Sacrifice - Car Scheme: our team members can enjoy the ultimate benefit of driving a brand new, full insured and maintained car for a fixed monthly amount taken from their salary.
• Stream - access your earned wages up to 50% whenever you need them giving you financial flexibility and Highstreet discounts available.
• Pension - auto enrolment into the company pension scheme.
• Learning & Development - opportunities available to progress your skills and career.