Administrator - Diabetes and Nutrition Service

NHS; Bristol; On-site; GBP 20,000 - 30,000; Full time

Job summary

A large healthcare provider in Bristol is seeking a dedicated Administrator for their Diabetes & Nutrition Services team. The role involves managing patient records, referrals, and supporting healthcare professionals. Applicants should have NVQ 3 in administration and strong communication skills. The position offers NHS benefits and opportunities for professional growth.

Benefits

NHS benefits including 27+ days annual leave

Participate in NHS Pension Scheme

Qualifications

• Experience in a support role within healthcare is a plus.
• Ability to travel to multiple locations as needed.

Responsibilities

• Handle referrals and appointment bookings.
• Manage patient records and correspondence.
• Act as a key contact for patients and healthcare professionals.
• Support day-to-day running of clinics.

Skills

Knowledge of handling information confidentially

Administration skills

Effective interpersonal skills

Written communication skills

Range of IT skills

Education

NVQ 3 in administration or equivalent experience

Numeracy and Literacy level 2 qualification

Job description

Administrator - Diabetes and Nutrition Service

Are you an organised individual with a passion for supporting healthcare services?

We're looking for a dedicated Administrator to join our friendly and Diabetes & Nutrition Services (DANS) team at The John Milton Clinic, Henbury or Castlewood, Clevedon.

Diabetes & Nutrition Services (DANS) include our Diabetes, Nutrition and Dietetic teams, delivering high-quality, patient-centred care across Bristol, North Somerset and South Gloucestershire (BNSSG).

Our team provides expert support, education and guidance to individuals with diabetes and their carers, empowering them to manage their condition and live healthier lives. Services are delivered in a variety of settings, including clinics, remotely, or during domiciliary visits.

As our DANs Administrator you will:

Be part of a service that makes a real difference in people's lives

Work in a supportive, inclusive and friendly team

Enjoy a varied role with opportunities to learn and grow

Contribute to innovative care pathways across the BNSSG region

Main duties of the job

As an Administrator, you will play a key role in supporting the smooth running of our Diabetes & Nutrition Service. You will work within a collaborative administrative team to provide flexible, efficient and professional support to our Diabetes Specialist Nurses and Dietitians.

Your responsibilities will include:

• Handling referrals and appointment bookings
• Managing patient records and correspondence
• Acting as a key point of contact for patients, carers and healthcare professionals
• Supporting the day-to-day running of clinics and services across the BNSSG area

About us

Ever dreamt about a career that sparks excitement and fosters your professional growth? Picture yourself waking up eager to make a real difference in our community, surrounded by teams who value your unique ideas.

We are Sirona care & health - England's largest provider of Adult's and Children's Community Services and we'd love for you to join us in Bristol, North Somerset or South Gloucestershire.

Agenda for Change Salary, full NHS benefits, 27+ days' annual leave, and participation in the NHS Pension Scheme - just a glimpse of the benefits you'll receive.

We welcome and encourage all applicants. We are committed to having a workforce that reflects the communities we support and are proactively seeking to improve the diversity of our workforce. We know diversity fosters creativity and innovation.

We are committed to equality of opportunity, to being fair and inclusive, and to being a place where all belong. We aim to draw upon the widest possible range of views and experiences to meet the changing needs of our colleagues, partners and communities we serve.

Whether you're starting your journey in healthcare, looking for a fresh challenge within the NHS, or contemplating a career change, don't be daunted by the prospect of something different - we create development opportunities for all our colleagues and apprentices.

Interested? View our benefits leaflet which you can find attached to this vacancy.

Job responsibilities

Please see the attached Job Description for a full list of duties and responsibilities before applying for this position.

Please note, we cannot offer a Certificate of Sponsorship for this role.If you currently require a visa to work in the UK, there must be a minimum of 14 months remaining until the expiry date. If you do not disclose your expiry date within your application, it may not be considered. Please only provide the expiry date and not your share code within your application.

If you refer to qualifications or employment within your supporting statement, that has not been included in your Qualifications, Training or Employment History, this information may be discounted.

Person Specification

Qualifications

• NVQ 3 in administration, or equivalent demonstrable experience
• Numeracy and Literacy level 2 qualification or equivalent demonstrable skills.

Skills, Knowledge and Experience

• Knowledge of how to handle information confidentially and securely
• Administration skills relevant to the role.
• Effective interpersonal and written communication skills.
• Able to work well in a team environment but also acts on own initiative.
• A range of administrative processes (typing, minute taking, photocopying, scanning, filing, mail management, greeting visitors).
• Range of IT skills including electronic communication, text processing, spread sheets and data bases

Other requirements

• Ability to travel efficiently to other work bases eg by car or other appropriate means, as reasonably requested.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.