Administrator

NHS Professionals; Widnes; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Competitive pay rates

24/7 support from NHSP

Bank shifts portal access

Training and development opportunities

Holiday allowance accrual

Job summary

NHS Professionals seeks an Administrator to support the Halton Paediatric Speech and Language Therapy Service at The Bridges, Crow Wood Health Park, Widnes. This temporary role covers 37.5 hours per week, Monday to Friday, with flexible 9am–5pm hours.

You will perform a range of administrative duties, manage referrals and bookings, and handle enquiries with sensitivity while maintaining confidential records in line with NHS governance.

Qualifications

• Waiting List experience.
• Ability to speak politely and professionally with parents, carers and professionals.
• System One experience is desirable.
• Compliant handling.
• Good organisational skills.

Responsibilities

• Provide comprehensive administrative and clerical support to the Paediatric Speech and Language Therapy Service, including data entry and record keeping.
• Serve as first point of contact for parents, carers, schools and professionals, handling enquiries professionally and sensitively.
• Manage referrals, appointments, clinic schedules and waiting lists with timely processing.
• Maintain confidential patient records and update electronic systems per information governance.

Skills

Waiting List experience

Professional communication

System One experience

Compliance handling

Organisation skills

Tools

System One

Job description

Job Title: Administrator

Location: The Bridges, Crow Wood Health Park, Crow Wood Lane, Widnes, Cheshire, WA8 3NA

Hours: 37.5 hours per week Monday - Friday flexible with 9am - 5pm

Trust: North Cheshire and Mersey FT

Role type: Temporary for 3 months with possibility of extension

Role details

Support the Halton Paediatric Speech and Language Therapy Service with a range of administrative support tasks

Duties & responsibilities

• Provide comprehensive administrative and clerical support to the Paediatric Speech and Language Therapy Service.
• Act as a first point of contact for parents, carers, schools, healthcare professionals and external agencies, handling enquiries professionally and sensitively.
• Manage referrals, appointment bookings, clinic schedules and waiting lists, ensuring accurate and timely processing.
• Maintain confidential patient records and update electronic healthcare systems in line with NHS information governance requirements.
• Prepare correspondence, reports, meeting agendas and minutes for clinical and management teams.
• Liaise with speech and language therapists, multidisciplinary teams, schools and community services to support effective patient care.
• Respond to telephone, email and written enquiries, escalating complex issues where appropriate.
• Support service performance through accurate data entry, record management and production of routine reports.
• Organise meetings, training sessions and clinic administration, ensuring smooth day-to-day operation of the service.
• Assist with stock control, ordering office supplies and maintaining administrative systems.

You’ll learn the following whilst working at the trust:

• An in depth understanding of the roles and responsibilities involved in working within the NHS
• Knowledge of the systems used, to effectively complete your role to the highest standard at all times
• A sense of teamwork, gained through working alongside and supporting colleagues from all levels, within the organisation

You’ll have the following skills/experience:

• Waiting List experience
• Ability to speak politely and professionally with parents and carers and professionals
• System One experience
• Compliant handling
• Good organisational skills

As a member of NHS Professionals, you have fantastic benefits:

• Competitive pay rates- work this week, get paid next week
• Essential support when you need it- 24/7 365 days- call us anytime
• Multi locational- work across neighbouring Trusts
• Manage your shifts and timesheets on the go- access your "My Bank" shift portal anywhere, anytime online or through your smartphone
• Varied working options to suit your lifestyle- access to the Bank gives you options of ad hoc shifts or longer-term placements
• Training and development opportunities- Keep up with the essentials and more
• Build holiday allowance for every shift you work- your work life balance is important to us
• Stakeholder pension scheme available- a flexible future for you and yours

As an equal opportunities' organisation, NHSP is committed to the equal treatment of all current and prospective Bank members and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender reassignment, or marriage and civil partnership. We believe there is a strong case for the Equality, Diversity and inclusion agenda and we strongly encourage suitably qualified applicants form a range of backgrounds to apply.