Administrator

Trades Workforce Solutions; Remote; GBP 22,000 - 26,000; Full time

Job summary

A neuropsychology service provider seeks a proactive Administrator to manage day-to-day operations within a remote environment. The role involves client onboarding, document preparation, and coordination with associates. Ideal candidates will possess strong skills in Microsoft Excel, Word, and QuickBooks, along with exceptional attention to detail and communication abilities. Join a child-focused team dedicated to making a positive impact, with opportunities for growth in a flexible work setting.

Benefits

Flexible schedule

Supportive and collaborative environment

Opportunities for growth

Qualifications

• Advanced proficiency in Microsoft Excel including formulas and data tracking.
• Experience in formatting and editing reports to medico-legal standards.
• Understanding of GDPR processes and ability to manage sensitive information.

Responsibilities

• Manage inbox, triaging and responding to emails promptly.
• Log enquiries and prepare quotes for client onboarding.
• Format and quality-check reports and documents.

Skills

Advanced proficiency in Microsoft Excel

Strong Microsoft Word skills

Experience with PDFs

Experience with QuickBooks

Strong written and verbal communication skills

Excellent attention to detail

Tools

QuickBooks

Microsoft Excel

Microsoft Word

OneDrive

SharePoint

Qunote

Job description

Administrator – (Essex)

Salary: £22,000 – £26,000 per annum (pro-rata) – negotiable higher salary for more experienced candidate

Contract: Fixed term, 23 months – with a view to permanent

Probation period: 6 months

Location: Remote

Job Overview

Our client is a specialist neuropsychology service supporting children and young people with complex neurodevelopmental, neurological, and psychological needs. We offer compassionate, multidisciplinary care with a focus on accessibility, clinical excellence, and family‑centred practice.

We are seeking a proactive and highly skilled Administrator to support the smooth day‑to‑day running of our service. This role is integral to managing our growing caseload and associate network, and will involve administrative, coordination, and client‑facing responsibilities.

This is a varied and rewarding position for someone with advanced clerical and digital skills, exceptional attention to detail, and strong organisational ability.

Key Responsibilities

• Inbox management – triaging, flagging, and responding to emails professionally and promptly.
• Client onboarding – logging enquiries, preparing and tracking quotes, sending and receiving forms.
• Document preparation – formatting reports to medico‑legal standards, proofing and quality‑checking for consistency, finalising and sending documents, managing PDFs.
• Tracking documentation – recording and monitoring receipt of signed reports, forms, and consents.
• Associate coordination – supporting handovers, maintaining case trackers, onboarding new associates, and sharing documentation.
• Scheduling & diary support – managing bookings and coordinating availability.
• Financial administration – raising invoices, tracking payments, and balancing accounts using QuickBooks; preparing payment summaries and liaising with our bookkeeper.
• Communication support – contacting case managers, solicitors, schools, and other professionals as required.
• Data and file management – organising and updating records in OneDrive, SharePoint, and Qunote.
• Audit & reporting support – collating service activity data to support reviews, litigation, or funding needs.
• Compliance – ensuring GDPR processes are followed, supporting document retention and data security policies.
• Business development support – following up on enquiries, supporting outreach, and assisting with digital presence.

Essential Skills & Experience

• Advanced proficiency in Microsoft Excel – including formulas, automation, and data tracking.
• Strong Microsoft Word skills – confident in formatting, editing, and preparing professional reports to medico‑legal standards.
• Experience with PDFs – collating, editing, and managing finalised documents.
• Experience with QuickBooks – for invoicing and account reconciliation.
• Experience using patient record systems (e.g. Qunote or similar).
• Excellent attention to detail – particularly in report formatting, data entry, and proofreading.
• Understanding of GDPR processes and ability to manage sensitive information with discretion.
• Strong written and verbal communication skills.
• Ability to work independently and manage competing priorities effectively.

Desirable Experience

• Experience within case management, medico‑legal, or private therapy services.
• Previous administrative support in clinical, legal, or educational settings.
• Ability to contribute to website maintenance (Wix), create and manage a LinkedIn profile, and support digital media presence through posts and updates.

Why Join?

• Work remotely with a flexible schedule.
• Join a values‑led, child‑focused team making a meaningful difference.
• Be part of a supportive and collaborative environment.
• Contribute to an innovative and expanding service with opportunities to grow.