Administrator

Workchain; Swadlincote; On-site; GBP 19,000 - 23,000; Full time

Benefits offered by this job

Permanent role after 15 weeks

Career development

Full training provided

Contributory pension scheme

My Pay Rewards – vouchers discounts

Refer a friend scheme

Job summary

Workchain is seeking an Administrator in the Church Gresley area of Swadlincote to provide full administrative support to the management team in a fast-paced environment. You will be the primary contact for customers, handling calls and correspondence with a professional, courteous approach.

The role offers a temp-to-perm path after 15 weeks, full training, and opportunities for career development within a family-run business.

Qualifications

• Previous administration experience.
• Friendly and approachable manner.
• Computer literate (including Microsoft Office).
• Ability to work independently and efficiently.
• Professional and courteous approach when dealing with customers and colleagues.

Responsibilities

• Engage with external and internal customers in a friendly and professional manner.
• Answer and respond to incoming calls promptly and politely.
• Handle queries or concerns in a professional, friendly, and courteous manner.
• Liaise with the management team to support smooth daily operations.
• Ensure all paperwork and documentation is completed promptly and accurately.
• Maintain and update Excel spreadsheets and internal systems.
• Monitor and chase outstanding documentation where required.
• Undertake general administrative and filing duties.
• Process customer orders, ensuring accuracy and clear communication with relevant departments.
• Build and maintain strong working relationships with customers and suppliers.

Skills

Administration experience

Friendly and approachable

Independent working

Microsoft Office

Tools

Microsoft Office

Job description

AdministratorAdministrator required for a well-established company in the Church Gresley area of Swadlincote on a temp-to-perm basis. This company is well known within the Midlands and has successfully operated in the area for many years, providing a wide range of goods and services to industrial and manufacturing markets throughout the UK, including pallets, timber packaging, agricultural boxes, industrial supplies, tools, workwear, PPE, safety equipment, premium apparel, professional protective clothing manufacture, and property services.

The Role

As an Administrator, you will provide full administrative support to the management team in a fast-paced working environment. As a key point of contact for both external and internal customers, you will have a professional manner and excellent communication skills.

Duties and Responsibilities

• Engage with all external and internal customers in a friendly and professional manner, ensuring a positive impression is always maintained
• Answer and respond to incoming calls promptly and politely
• Handle queries or concerns in a professional, friendly, and courteous manner
• Liaise with the management team to support the smooth running of daily operations
• Ensure all paperwork and documentation is completed promptly and accurately
• Maintain and update Excel spreadsheets and internal systems
• Monitor and chase outstanding documentation where required
• Undertake general administrative and filing duties
• Process customer orders, ensuring accuracy and clear communication with relevant departments
• Build and maintain strong working relationships with customers and suppliers
• Hours Monday to Friday, 08:00am – 17:00pm, with a 1-hour unpaid break.

Requirements

• Previous administration experience
• Friendly and approachable manner
• Computer literate (including Microsoft Office)
• Ability to work independently and efficiently
• Professional and courteous approach when dealing with customers and colleagues

What’s in it for you?

• Permanent position after 15 weeks
• Career development within a family-run business (when permanent)
• Full training provided
• Contributory pension scheme (when permanent)
• My Pay Rewards – discounts on vouchers (when permanent)
• Refer a friend scheme (when permanent)