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Jobwise; Manchester; On-site; GBP 20,000 - 23,000; Full time

Benefits offered by this job

Weekly pay

Paid annual leave

Full training provided

Job summary

Jobwise, Stockport-based, is seeking an experienced Administrator to join a busy sales support team on a temporary basis. You’ll manage a shared inbox, process orders, check details, and coordinate deliveries, providing proactive customer service.

The role requires attention to detail, problem-solving, and strong communication by phone and email. Full training will be provided; Monday to Friday, 9:00-5:30 with 37.5 hours per week and weekly pay.

Qualifications

• Previous experience as an Administrator or Sales Administrator or similar role.
• Experience in a busy office, sales support or customer service environment.
• Excellent attention to detail and accuracy.
• Strong problem-solving skills and the ability to investigate issues rather than just pass them on.

Responsibilities

• Supporting the sales team with day-to-day administration of customer orders.
• Managing incoming requests and ensuring they are dealt with accurately and efficiently.
• Checking information, availability and requirements before progressing orders.
• Communicating with customers by email and telephone when updates or further information are required.
• Working closely with internal teams to resolve queries and keep orders moving.
• Supporting the smooth coordination of deliveries and customer requirements.
• Dealing with returns and helping to ensure these are processed correctly.
• Investigating invoice and order queries and resolving discrepancies with colleagues.
• Keeping customer and order information updated on internal systems.
• Managing workload effectively within a busy shared inbox.
• Ensuring clear records are maintained so colleagues can pick up and continue work.
• Providing general administrative and sales support to the wider team.

Skills

Attention to detail

Problem solving

Communication skills

Customer service orientation

Organisational skills

Tools

SAP

MS Office

Outlook

Job description

Are you an experienced Administrator who enjoys solving problems and making sure customers get the right outcome?

A well-established business based in Stockport is looking for an Administrator to join their busy team on a temporary basis. The business supplies specialist products and equipment to contractors and engineers, and this role will provide essential administrative and customer support across the sales function.

As an Administrator, you'll be part of a team managing a busy shared inbox and a varied workload. This is much more than straightforward data entry - you'll need to use your initiative, investigate issues, communicate with different teams and ensure customers receive an efficient and professional service.

What will you be doing as an Administrator?

• Supporting the sales team with the day-to-day administration of customer orders
• Managing incoming requests and making sure they are dealt with accurately and efficiently
• Checking information, availability and requirements before progressing orders
• Communicating with customers by email and telephone when updates or further information are required
• Working closely with internal teams to resolve queries and keep orders moving
• Supporting the smooth coordination of deliveries and customer requirements
• Dealing with returns and helping to ensure these are processed correctly
• Investigating invoice and order queries and working with colleagues to resolve discrepancies
• Keeping customer and order information accurately updated on internal systems
• Managing your workload effectively within a busy shared inbox
• Ensuring clear records are maintained so that colleagues can easily pick up and continue work when required
• Providing general administrative and sales support to the wider team

We would LOVE to hear from you if you have the following skills and experience:

• Previous experience as an Administrator, Sales Administrator, Coordinator, Order Processor, Order Administrator, Customer Service Administrator or Administrator
• Experience working in a busy office, sales support or customer service environment
• Excellent attention to detail and accuracy
• Strong problem-solving skills and the ability to investigate issues rather than simply pass them on
• Confident using computer systems and learning new software
• Good Microsoft Office and Outlook skills
• SAP experience would be highly advantageous but is not essential
• Confident communicating with customers and colleagues by telephone and email
• Able to manage a busy workload and prioritise effectively
• Strong team player who is happy working from a shared inbox
• Comfortable using your own initiative and taking ownership of tasks
• A customer-focused approach and a genuine desire to get things right first time

What will you get in return for your work as an Administrator?

• Monday to Friday, 9:00am - 5:30pm
• 37.5 hours per week
• 1-hour unpaid lunch
• Temporary position until the end of December 2026
• Potential for the role to continue beyond December
• Weekly pay
• Paid annual leave (accrued)
• Full training provided on internal systems and processes
• Opportunity to join a busy and supportive team in a varied sales administration role