Administrative assistant- Adult community therapy - Band 3

Lincolnshire Community Health Services NHS Trust; Compton; Hybrid; GBP 25,000 - 30,000; Full time

Benefits offered by this job

Apprenticeship programme

Hybrid working

Job summary

Lincolnshire Community Health Services NHS Trust is seeking a senior administrative assistant to support the Clinical team leads, occupational therapists, physiotherapists, therapy assistants and patients. The role includes managing referrals, supporting meetings, taking minutes, and coordinating rotas while maintaining high accuracy in all tasks.

The successful candidate will work independently within a team, adapt to fast-paced changes, and contribute to service development with support from

Qualifications

• Ability to communicate with staff at all levels and with other agencies and patients.
• High level of accuracy and attention to detail.
• Ability to problem solve and analyse situations.

Responsibilities

• Handle general administration tasks such as letters and reports as requested by clinicians and leadership team.
• Manage referrals for patients and allocate to therapists when needed.
• Arrange and attend meetings, take minutes, and arrange rotas for clinical duties.
• Travel within the county may be required and acting as delegate when colleagues are on leave.
• Collate information, prepare presentations, and pull reports from internal systems.

Skills

Communication

Attention to detail

Problem solving

Prioritisation

Teamwork

Job description

We are seeking a senior administrative assistant to join our professional and friendly therapy teams and provide support to our Clinical team leads, occupational therapists, physiotherapists and therapy assistants, as well as to our patients. You must be conscientious person who is motivated to complete their work and enjoys working in a fast paced environment with rapidly changing priorities.

You will be an independent worker but also enjoy being part of a team both face to face but also at a distance. The role will be varied but rewarding and training and support will be provided.

Within this role, you will be the first point of contact for other professionals, patients and their families. Liaising daily with the leadership team and other team members, you will be a pivotal in the organisation of the service.

You must have the ability to communicate with staff at all levels, as well as other agencies and patients. You will need to demonstrate a high level of accuracy and attention to detail. You should have the ability to problem solve and analyse situations to be aware of when to escape issues which have arisen.

The role will include completing general administration tasks such as letters, reports etc as requested by our clinicians and leadership team. You will support a new way of working and develop this with colleagues which will include managing referrals for patients which are received into the service and, at times, allocating these to our therapists.

You may be asked to support with arranging and attending meetings, taking minutes when requested and arranging rotas for clinical duties. Therefore travel may be requested of you within the county. You will delegate for your colleague in the other part of the county when they are on leave.

You will work very closely with the leadership team and be part of service development projects. You may be asked to collate information and complete presentations in this regard and be able to pull reports from our do systems.

This will be a varied role which will be very fulfilling for the right person.

At LCHS, we know diversity fosters creativity and innovation. We are committed to equality of opportunity, to being fair and inclusive, and to being a place where all belong. We therefore particularly encourage applications from candidates who are likely to be underrepresented in LCHS's workforce.

LCHS recognises the increasing demand for more flexibility in working practices in order to accommodate the personal goals and commitments that employees experience at different stages during their working lives. Flexible working opportunities such as part-time working, compressed hours, job shares, and hybrid working models can help staff to balance their personal and work commitments. Arrangements can be put in place if it can be shown that the needs of the individual can be balanced with those of the service and the impact on other team members, enabling the Trust to recruit and retain skilled staff, raise staff morale, reduce absenteeism and respond to changing service needs more effectively.

We are an ambassador of a learning culture that will support the right individual to progress in their chosen career through an 'earn while you learn' apprenticeship programme. Visit our Learning and Development page to find out morehttps://www.lincolnshirecommunityhealthservices.nhs.uk/join-us/learning-and-dev

This role will primarily be administrative in nature but will also encompass some service development and an analytical aspect to it. The role is evolving and may change but full support will be provided by peers, wider staffing group and the leadership team.

You will become a valued member of the team within a Trust which wants to develop and encourage it's staff.