Administrator

The Methodist Church in Britain; Low Bolton; On-site; GBP 21,000 - 25,000; Full time

Job summary

Bolton NHS Foundation Trust is seeking an Administrator for the Integrated Transfer of Care Hub (ITOCH). The role handles referrals, data entry, telephone queries and general office tasks, and acts as the first point of contact for enquiries about the service, IT and estates.

The hub operates seven days a week, and the post involves teamwork, meeting deadlines, and maintaining confidentiality.

Qualifications

• GCSE or equivalent level of education.
• Experience of clerical or administrative work.
• Experience of working with IT systems.
• Good written and verbal communication.
• Good attention to detail.

Responsibilities

• Act as first point of contact for enquiries about the service, IT and estates, using own initiative with general enquirers, staff, other agencies, families and patients
• Provide administration support to ITOCH staff
• Process referrals
• Input data
• Take telephone queries
• Carry out photocopying and other general office duties

Skills

Microsoft Office

Microsoft Teams

Interpersonal skills

Teamwork

Deadline oriented

Diplomacy & confidentiality

Education

GCSE or equivalent

Job description

Administrator post in the Integrated Transfer of Care Hub (ITOCH) at Bolton NHS Foundation Trust, a focal point for coordinating complex discharges into intermediate care. The role handles referrals, data entry, telephone queries and general office tasks, and acts as first point of contact for enquiries about the service, IT and estates. The hub operates over seven days. The trust has judged that this post does not meet Skilled Worker sponsorship requirements.

What the job involves

• Act as first point of contact for enquiries about the service, IT and estates, using own initiative with general enquirers, staff, other agencies, families and patients
• Provide administration support to ITOCH staff
• Process referrals
• Input data
• Take telephone queries
• Carry out photocopying and other general office duties

Qualifications

• GCSE or equivalent level of education

Experience

• Experience of clerical or administrative work
• Experience of working with IT systems

Skills & knowledge

• Good working knowledge of Microsoft Office applications
• Good working knowledge of Microsoft Teams
• Excellent interpersonal skills
• Ability to work as part of a team
• Ability to work to deadlines
• Diplomacy, tact and confidentiality

Other

• Good written and verbal communication
• Good attention to detail

Nice to have

• ECDL or equivalent computer skills qualification
• RSA, NVQ or City & Guilds qualification in administration or equivalent

What’s offered

• Opportunities for further training and development