Discharge Coordination Administrator

Bolton NHS Foundation Trust; Bolton; On-site; GBP 21,000 - 25,000; Full time

Job summary

The Bolton NHS Foundation Trust is seeking an Administrator to join the Integrated Transfer of Care Hub (ITOCH). You will be the first point of contact for inquiries and provide administrative support, including processing referrals, data input, and handling telephone queries across IT, estates, and general office duties.

This role supports seven-day operations to promote safe and effective discharges. You will work within a team, using Microsoft Office and Teams, adhering to confidentiality and

Qualifications

• Good working knowledge of all Microsoft Office applications.
• Good working knowledge of Microsoft Teams.

Responsibilities

• Be the first point of contact for enquiries regarding the service, IT or Estates and to use own initiative when dealing with enquiries from general public, staff, other agencies, families and patients.
• Provide administration support to the ITOCH staff - processing referrals, inputting data, taking telephone queries, photocopying and other general office duties.

Skills

Interpersonal skills

Teamwork

Deadline-driven

Diplomacy & confidentiality

Communication skills

Education

GCSE or equivalent

RSA/NVQ or City & Guilds in administration

Tools

Microsoft Office

Microsoft Teams

Job description

The Bolton NHS Foundation Trust is seeking an Administrator to join the Integrated Transfer of Care Hub (ITOCH). You will be the first point of contact for inquiries and provide administrative support, including processing referrals, data input, and handling telephone queries across IT, estates, and general office duties.

This role supports seven-day operations to promote safe and effective discharges. You will work within a team, using Microsoft Office and Teams, adhering to confidentiality and