Administrator

Red Sector Recruitment Limited; Lancashire; On-site; GBP 18,000 - 22,000; Full time

Job summary

Red Sector Recruitment Limited is seeking an Administrator for a Substance Misuse Service in Blackpool. The role is a 3-month contract with an immediate start, working 09:00-17:00, five days a week.

The successful candidate will be the first point of contact, greet visitors, register clients, manage appointments, and maintain confidential records. A Basic DBS is required for this position.

Qualifications

• First point of contact: greet clients and visitors professionally.
• Register clients and schedule appointments in the system.
• Maintain administration, records, and communications within the project.
• Answer and direct incoming calls to the appropriate staff.

Responsibilities

• Greet clients and visitors professionally at reception.
• Register new clients and book appointments.
• Keep client records accurate and confidential.
• Handle incoming calls and direct to staff.
• Support staff meetings and training sessions as required.
• Assist clients with inquiries and immediate needs.

Skills

Reception duties

Client registration

Scheduling appointments

Confidentiality

Strong communication

Job description

We are currently seeking an Administrator for a Substance Misuse Service located in Blackpool.

This will be a 3 month contract for an immediate start. The position will be 5 Days a Week from 09:00-17:00

Duties

• As first point of contact, greet and welcome clients and visitors in a professional and courteous manner.
• Register clients and schedule appointments using the designated system.
• Ensure administration, record-keeping, and communication within the project are maintained.
• Manage incoming calls and direct them to the appropriate staff or department promptly.
• Maintain and update client records and databases accurately and confidentially.
• Participate actively in staff meetings, training sessions, and other team activities as required.
• Assist clients with inquiries, appointment bookings, and any immediate needs they may have.
• Ensure the reception area is tidy, organised, and presents a welcoming atmosphere.
• Contribute to the improvement and upkeep of client areas, maintaining the client information displayed in the reception / waiting area is tidy, current and relevant.
• Adhere strictly to organisational policies, procedures, and confidentiality agreements.
• Take accurate meeting minutes during staff meetings and other relevant sessions.
• Encourage service user feedback.
• Provide basic advice and information on what the service offers.

A Basic DBS will be required