Administrator

Office Angels; Kempston; On-site; GBP 60,000 - 80,000; Part time

Job summary

A staffing agency is seeking an Office Administrator / Pastoral Support Officer in Kempston. The role involves supporting student attendance monitoring, providing clerical and administrative assistance to the House Office, and acting as a liaison with parents and external agencies. Candidates must hold an Enhanced DBS and possess strong organizational and communication skills. This position offers an immediate start and ongoing temporary work, with hours Monday to Friday from 8 am to 4 pm.

Qualifications

• Strong communication skills with students and parents.
• Ability to manage confidential student records.
• Experience with clerical support and administrative tasks.

Responsibilities

• Monitor student attendance and punctuality.
• Provide clerical support for the House Office.
• Act as the first point of contact for parental inquiries.
• Liaise with external agencies on student welfare.

Skills

Communication

Organizational skills

Attention to detail

Empathy

Education

Enhanced DBS clearance

First Aid certificate (desirable)

Job description

Office Administrator / Pastoral Support Officer

Bedfordshire
£13p/h
Monday to Friday 8am-4pm
Immediate start – ongoing temp role
Must hold an Enhanced DBS

Attendance and Punctuality

• Support the House Office in monitoring student attendance and punctuality
• Maintain regular communication with the Attendance Officer regarding student attendance
• Liaise with the Attendance Officer regarding parental contact and undertake attendance duties in their absence
• Provide the Senior Tutor with regular attendance data for the House
• Inform the Senior Tutor, Attendance Officer, and Safeguarding Team of students causing attendance concern
• Assist with the preparation and distribution of attendance letters and ensure copies are filed appropriately
• Identify and report patterns of absence or lateness to the Senior Tutor
• Monitor lateness and coordinate lunchtime detentions in collaboration with the Senior Tutor
• Support students and parents to improve attendance through Student Support Plans
• Ensure Fire Registers are available and delivered during fire drills

Administrative and Clerical Support

• Provide general clerical support including filing, word processing, record keeping, and managing telephone messages
• Create, manage, and maintain confidential student records
• Issue letters to parents on behalf of the Senior Tutor to support behaviour and dress standards
• Produce achievement certificates and related documentation
• Monitor supplies and place orders for equipment as required
• Support fundraising activities and maintain the House Charities board
• Assist with the organisation of House activities, events, assemblies, and rewards systems
• Coordinate House rewards and sanctions
• Support induction of new students joining mid‑academic year
• Assist with the administration of parents' evenings, including appointment bookings and follow‑up

Safeguarding and Student Welfare

• Support the Lead Designated Safeguarding Lead (DSL) and Single Point of Contact (SPOC) with safeguarding and welfare matters
• Attend re‑admittance meetings for excluded students
• Implement the school policy for emergency withdrawal of students from lessons when required
• Follow up behavioural incidents, including gathering witness statements and speaking with students
• Collate work for students in isolation or on long‑term absence
• Coordinate mentoring, counselling, and additional student support services
• Develop supportive mentoring relationships with students requiring additional pastoral care

Liaison with Parents

• Act as the first point of contact for parental enquiries and concerns relating to pastoral care
• Resolve routine issues and elevate significant concerns to appropriate staff
• Maintain positive and professional relationships with parents and carers
• Contact parents regarding attendance, behaviour, or welfare concerns as necessary

External Agencies

• Liaise with external agencies to support student welfare, including: Secondary Support Services, Youth Service, School Nurse, Social Services, Police, Charitable organisations
• Attend regular multi‑agency meetings to support student needs effectively

School Events and Community

• Attend and support New Intake Evenings and School Open Evenings
• Assist in building a strong House identity, ethos, and sense of belonging

Additional Information

• A First Aid certificate would be desirable but is not essential

Equal Opportunities

Office Angels UK is an Equal Opportunities Employer.