Administrator

Midlands Partnership NHS Foundation Trust; Hempstalls; On-site; GBP 21,000 - 27,000; Full time

Job summary

Midlands Partnership NHS Foundation Trust is seeking an Administrator to join the Home First Team (Discharge to Access - D2A) based in North Staffordshire. You will provide confidential administrative support to the team, prioritise a busy workload and contribute to smooth discharge planning.

The role requires strong organisational skills, resilience, and a calm, flexible approach. Travel between Trust locations may be required across Staffordshire and surrounding areas as needed.

Responsibilities

• Prioritise tasks and meet deadlines to deliver a high-quality service.
• Strong interpersonal and communication skills; manage sensitive situations.
• Attend meetings, transcribe and distribute minutes, book venues and arrange hospitality.
• Be confident and knowledgeable in the use of computers, Microsoft Office and IT systems.
• Ensure compliance with Trust policies and alert management if concerned about patient care.
• Support the Team Leader in recruitment and induction of new staff and related duties

Job description

We are pleased to offer an exciting opportunity for an Administrator to join our Home First Team (Discharge to Access - D2A) based in North Staffordshire. If you're seeking a fresh challenge within an organisation committed to supporting your development and helping you reach your full potential, this could be the perfect role for you. In this position, you will provide confidential and effective administrative support to the Home First Team. You will need strong organisational skills and the ability to prioritise the demands of a busy team. We're looking for someone who is calm, motivated, and adaptable, with a positive and flexible approach to their work and the resilience to manage changing or challenging situations. There may be a requirement for you to travel between Trust locations in the Staffordshire area as well as other locations as required by the service.

As administrator, you will be expected to work independently, showing initiative and a willingness to support colleagues as an integral member of the team. As part of this role, you will be required to:

• Prioritise tasks and meet deadlines to fulfil the requirements of the role, working with others to deliver a high-quality and seamless service.
• Have strong interpersonal and communication skills are essential, along with the ability to manage sensitive and challenging situations.
• Attend meetings, transcribe and distribute minutes, book venues and arrange hospitality as required.
• Be confident and knowledgeable in the use of computers, Microsoft office and IT systems.
• Ensure compliance with Trust policies, procedures and guidelines, taking action and alerting nurses/management if concerned about any aspect of patient care.
• Support and assist the Team Leader in recruitment and induction of new staff and associated duties

Come and work with us at our award-winning NHS Trust, leading the way for trying new and better ways of working to help improve life for our local communities.

We have around 9,000 staff who provide physical and mental healthcare, support for people with learning disabilities, and adult social care across Staffordshire, Stoke-on-Trent, Shropshire, and Telford & Wrekin. We also run regional and national services, including help for new parents (perinatal care), eating disorders, forensic services, sexual health, and support for people in prison with mental health, drug, or alcohol problems. We offer great career development for both clinical and non-clinical roles, with ongoing training and support to help you learn and grow. We are 'United in our Uniqueness' and committed to creating a workplace where everyone feels welcome and can be themselves, no matter their background or identity. We want our staff to feel supported and valued, and we aim to build a team that reflects the communities we serve. Together, we can make sure every voice is heard, and every difference is respected.