Administrator

Novotel Hotels; Greater London; On-site; GBP 22,000 - 28,000; Full time

Benefits offered by this job

Training and development

Discount card to Accor hotels

Complimentary stays in UK hotels

Meals on duty

Uniforms and dry cleaning

Recommend a friend scheme

Employee Advisory Service

Job summary

Novotel London Bridge is seeking a capable Hotel Administrator to join our front-of-house finance and admin team. You will coordinate financial data, manage invoices, and perform a range of secretarial tasks to support hotel operations and department heads.

You will liaise with multiple departments, handle daily banking reconciliations, and ensure accurate reporting. The role requires attention to detail, strong Excel/Office skills and adaptability in a fast-paced hospitality environment.

Qualifications

• Ability to co-ordinate administrative tasks and manage deadlines.
• Excellent verbal and written communication with guests and colleagues.
• Accurate handling of documents, reports, invoices and data entry.
• Strong knowledge of Microsoft Office and hotel management systems.
• Ability to identify issues and work independently to find solutions.
• Confident handling invoices, payments, expenses and basic financial reports.
• Ability to adapt to changing priorities in a fast-paced hotel environment.
• Capable of multitasking and maintaining accuracy across tasks.

Responsibilities

• Carry out secretarial and general admin tasks including stationery, mail, filing, and monthly management reports.
• Register invoices and liaise with Accounts department; chase ledgers.
• Supervise collection of financial information required by regional office.
• Distribute incoming financial information to relevant departments.
• Liaise with Departmental managers and maintain clear communication.
• Daily banking and revenue reconciliation; resolve discrepancies with HO.
• Reconcile afternoon tea bookings.

Skills

Organisation

Time Management

Communication

Attention to Detail

IT Skills

Problem Solving

Numerical Skills

Adaptability

Multitasking

Tools

Microsoft Office

Hotel Management Systems

Job description

Company Description

Join Novotel London Bridge, a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.

Company Description

Join Novotel London Bridge, a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality. Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.

Job Description

We are currently looking for a Hotel Administrator.

As an administrator you will undertake a multi-faceted role that encompasses the co-ordination and collection of financial information and a variety of secretarial and general administration functions.

• To carry out a variety of secretarial and general admin functions such as stationary supplies, incoming and out going mail, filing, preparation of monthly management reports
• To register all invoices, distribute them to the relevant Head of Department, chase city ledgers and liaise with the Accounts department in the head office
• To supervise the collection of financial information required by the regional account's office.
• To distribute incoming financial information.
• Liaise and communicate with all Departmental managers
• Daily Banking – Full control of the daily revenue reconciliation and banking – Liaising with HO regarding all discrepancies and regulations within Balance sheet, Including but not limited to Tesco vouchers, Sundry Debtors/Creditors & Chargebacks.
• Afternoon tea bookings reconciliation.

Qualifications

• Organisation and Time Management – Ability to manage multiple administrative tasks, prioritise workload and meet deadlines.
• Communication Skills – Excellent verbal and written communication when dealing with guests, colleagues, suppliers and management.
• Attention to Detail – Accuracy when handling documents, reports, invoices, records and data entry.
• IT Skills – Good knowledge of Microsoft Office (Word, Excel, Outlook) and hotel management systems.
• Problem-Solving – Ability to identify issues, find solutions and work independently.
• Numerical Skills – Confidence handling invoices, payments, expenses and basic financial reports.
• Adaptability and Flexibility – Ability to manage changing priorities and work in a fast-paced hotel environment.
• Multitasking – Ability to manage several responsibilities efficiently while maintaining accuracy.

Additional Information

Great talent deserves great rewards so would love to offer you:

• Training and development
• Discount card to be used in Accor hotels worldwide
• Complimentary stays in UK hotels (Bonus Breaks - subject to T&C)
• Meals on duty
• Uniforms and dry cleaning
• Recommend a friend scheme
• Employee Advisory Service

And the list goes on....