Administrator

MSRec Ltd; Gloucester; On-site; GBP 25,000 - 27,000; Full time

Benefits offered by this job

Company pension

Cycle to work scheme

Employee discount

On-site parking

Job summary

MSRec Ltd. is recruiting for an experienced Administrator/Customer Service Advisor in Bristol. The role is full-time and office-based, coordinating in-house teams and suppliers to raise purchase orders and quotes.

You will support engineers and clients, handling orders via phone, email, or the App, and adapt to technical terminology as needed. The successful candidate will have a strong customer-facing background, be adept with CRM systems, and be willing to work onsite with a short daily

Qualifications

• Strong background dealing with customers.
• Experience updating information.
• Proficiency with CRM systems.
• Flexible working attitude.
• Based in a short commute to Bristol (BS16) and office-based.

Responsibilities

• Coordinate in-house teams and suppliers to raise purchase orders and quotes.
• Process orders from engineers and clients via phone, email or the App.
• Assist engineers and clients by understanding technical jargon and providing support.

Skills

CRM systems

Customer service

IT literacy

Coordination

Office-based

Job description

Position: Administrator
Location: Bristol
Duration: Permanent (Office based)
Salary: From 25,000 to 27,000 subject to experience level

We are looking for an experienced Customer Service Advisor or Administrator for a full time permanent position.

This position will be working for a very well established national company that deal with taking orders from engineers either via the phone, by email or the App

This position will involve co-ordinating the Inhouse teams, Suppliers to raise purchase orders, quotes etc

The right person for this position will already have a track record within this type of role. We do not need them technical, however we would like someone to have the ability to pick up technical jargon to support the engineers and clients. This is a very client focused position, so we do require this person to have excellent customer service skills and very good IT skills

Requirements

• Strong working background dealing with customers.
• Experience in updating information
• Good at picking up new CRM systems
• Flexible working attitude
• Based in a short commute to Bristol (BS16)
• Must be willing to do an office based position (no remote working)

Package

• Excellent basic salary
• Office hours 8.30am until 5pm
• Pension
• Assistance with personal development

Job Types: Full-time, Permanent

Benefits

• Company pension
• Cycle to work scheme
• Employee discount
• On-site parking

Work Location: In person