Bristol Administrator — Customer Care & CRM (Office-based)

MSRec Ltd; Gloucester; On-site; GBP 25,000 - 27,000; Full time

Benefits offered by this job

Company pension

Cycle to work scheme

Employee discount

On-site parking

Job summary

MSRec Ltd. is recruiting for an experienced Administrator/Customer Service Advisor in Bristol. The role is full-time and office-based, coordinating in-house teams and suppliers to raise purchase orders and quotes.

You will support engineers and clients, handling orders via phone, email, or the App, and adapt to technical terminology as needed. The successful candidate will have a strong customer-facing background, be adept with CRM systems, and be willing to work onsite with a short daily

Qualifications

• Strong background dealing with customers.
• Experience updating information.
• Proficiency with CRM systems.
• Flexible working attitude.
• Based in a short commute to Bristol (BS16) and office-based.

Responsibilities

• Coordinate in-house teams and suppliers to raise purchase orders and quotes.
• Process orders from engineers and clients via phone, email or the App.
• Assist engineers and clients by understanding technical jargon and providing support.

Skills

CRM systems

Customer service

IT literacy

Coordination

Office-based

Job description

MSRec Ltd. is recruiting for an experienced Administrator/Customer Service Advisor in Bristol. The role is full-time and office-based, coordinating in-house teams and suppliers to raise purchase orders and quotes.

You will support engineers and clients, handling orders via phone, email, or the App, and adapt to technical terminology as needed. The successful candidate will have a strong customer-facing background, be adept with CRM systems, and be willing to work onsite with a short daily