Administrator

MSRec Ltd; West of England; On-site; GBP 25,000 - 27,000; Full time

Benefits offered by this job

Pension

Cycle to work scheme

Employee discount

On-site parking

Job summary

MSRec Ltd is recruiting an Administrator for a full-time, office-based role in Bristol. You will support engineers and clients by handling orders via phone, email or the company app, and you will coordinate in-house teams and suppliers to raise purchase orders and quotes.

The ideal candidate will have strong customer service skills, good IT ability, and the capacity to quickly learn CRM systems. Working hours are 8:30am–5:00pm with pension and personal development support.

Qualifications

• Experience delivering strong customer service.
• Ability to update information accurately.
• Familiar with CRM systems and data entry.

Responsibilities

• Coordinate Inhouse teams and suppliers.
• Raise purchase orders and prepare quotes.
• Handle orders via phone, email or app.
• Provide excellent client support and maintain records.

Skills

Customer service

Administrative support

IT skills

CRM systems

Communication

Tools

CRM software

MS Office

Job description

Position: Administrator
Location: Bristol
Duration: Permanent (Office based)
Salary: From £25,000 to £27,000 subject to experience level

We are looking for an experienced Customer Service Advisor or Administrator for a full time permanent position.

This position will be working for a very well established national company that deal with taking orders from engineers either via the phone, by email or the App

This position will involve co-ordinating the Inhouse teams, Suppliers to raise purchase orders, quotes etc

The right person for this position will already have a track record within this type of role. We do not need them technical, however we would like someone to have the ability to pick up technical jargon to support the engineers and clients. This is a very client focused position, so we do require this person to have excellent customer service skills and very good IT skills

Requirements

• Strong working background dealing with customers.
• Experience in updating information
• Good at picking up new CRM systems
• Flexible working attitude
• Based in a short commute to Bristol (BS16)
• Must be willing to do an office based position (no remote working)

Package

• Excellent basic salary
• Office hours 8.30am until 5pm
• Pension
• Assistance with personal development

Benefits

• Company pension
• Cycle to work scheme
• Employee discount
• On-site parking

Job Types: Full-time, Permanent

Work Location: In person