Administrator

Citizens Advice Ltd; Gloucester; On-site; GBP 21,000 - 26,000; Full time

Job summary

Citizens Advice Ltd in Gloucester is seeking an organised Administrator to join the team for 37 hours per week. You will provide administrative support across the organisation, including our advice services, grant programmes and projects.

You will manage enquiries, maintain records and assist with grant funding administration, while helping develop processes for new services and projects as they evolve.

Qualifications

• Experience in administrative roles with strong organisational skills.
• Proficient IT skills and ability to manage multiple tasks.
• Excellent attention to detail and accurate record keeping.

Responsibilities

• Provide general administrative support across the organisation.
• Manage enquiries and appointments and maintain records/databases.
• Prepare documents and reports and support grant applications.

Skills

Organised

Proactive

Adaptable

Attention to detail

Communication

Team player

Tools

Microsoft Office

Database software

Job description

We are looking for an organised, proactive and adaptable Administrator to join our team in Gloucester for 37 hours per week.

This is a varied role providing administrative support across the organisation, including our advice services, grant programmes and projects. You will help ensure our services run smoothly and support colleagues and volunteers in delivering high-quality support to our local community.

Responsibilities include providing general administrative support, managing enquiries and appointments, maintaining accurate records and databases, preparing documents and reports, and supporting the administration of grant applications and funding programmes. You will also assist with existing projects and help establish administrative processes for new projects and services as they develop.

The successful candidate will have previous administrative experience, good IT skills, excellent attention to detail and the ability to manage competing priorities. You will be a confident communicator, comfortable working independently and as part of a team, with a flexible and practical approach to changing organisational needs.