Administrator

Citizens Advice; Gloucester; On-site; GBP 21,000 - 27,000; Full time

Job summary

Citizens Advice in Gloucester is seeking an organised Administrator for a 37-hour week to support the organisation's admin across services, grants, and projects.

The role requires proactive data handling, attention to detail and the ability to work independently or within a team to meet evolving organisational needs.

Qualifications

• Experience in administrative roles
• Strong IT skills and attention to detail
• Ability to manage competing priorities and work independently or in a team

Responsibilities

• Providing general administrative support
• Managing enquiries and appointments
• Maintaining accurate records and databases
• Preparing documents and reports
• Supporting grant applications and funding programmes
• Assisting with existing projects and establishing admin processes for new projects

Skills

Organisational skills

Proactivity

Adaptability

IT skills

Job description

Position details

We are looking for an organised, proactive and adaptable Administrator to join our team in Gloucester for 37 hours per week.

This is a varied role providing administrative support across the organisation, including our advice services, grant programmes and projects. You will help ensure our services run smoothly and support colleagues and volunteers in delivering high-quality support to our local community.

Responsibilities

• providing general administrative support
• managing enquiries and appointments
• maintaining accurate records and databases
• preparing documents and reports
• supporting the administration of grant applications and funding programmes
• assisting with existing projects and help establish administrative processes for new projects and services as they develop

The successful candidate will have previous administrative experience, good IT skills, excellent attention to detail and the ability to manage competing priorities. You will be a confident communicator, comfortable working independently and as part of a team, with a flexible and practical approach to changing organisational needs.