Administrator

Jewson; Forfar; On-site; GBP 22,000 - 28,000; Full time

Benefits offered by this job

Competitive Basic Salary

Performance Related Bonus

34 days holiday per year

Pension Plan

Life Assurance

Work Perks discounts

Wellness App access

Voluntary company benefits

Refer a Friend scheme

Job summary

A leading building materials company is looking for an experienced Administrator to join their Forfar branch. In this role, you will develop relationships with customers, handle invoice queries, process orders, and maintain stock levels. The ideal candidate is enthusiastic, team-oriented, and committed to delivering exceptional service. The position offers competitive salary and benefits, including a performance-related bonus, pension plan, and flexible working hours.

Qualifications

• Experience in a customer-facing role with strong communication skills.
• Ability to work collaboratively in a team-oriented environment.
• Enthusiastic and positive attitude towards customer service.

Responsibilities

• Develop relationships with customers and provide proactive advice.
• Handle invoice queries via phone and email.
• Process customer orders using in-house systems.
• Maintain cleanliness of the branch and stock levels.

Skills

Customer relationship management

Invoice processing

Stock management

Team collaboration

Job description

At Stark UK, we believe that our greatest asset is our people! We're not just a team; we’re a vibrant community driven by decency, passion, and pride in everything we do. We are committed to creating a dynamic workplace where everyone can thrive and unleash their full potential. If you’re looking for a place where your ideas are not just welcomed but celebrated, you’ve found your home!

Details

We are looking for an experienced Administrator to join our thriving Jewson branch, in Aberdeen (Parkway)

What You’ll Be Doing

• Develop great relationships with new and existing customers (both face to face and over the phone), understanding their needs and providing proactive advice and solutions so that you can deliver the best experience possible
• Proactively deal with invoice queries, over the phone and via email
• Use our in-house systems to process customer orders and payments, organise delivery times, update customer accounts and keep customers updated throughout their journey
• Keep the branch looking clean and tidy, to make a great first impression on our customers
• Maintain stock levels, carrying out regular stock counts and checking deliveries
• Supporting with any other branch administration, as required

What We’re Looking For

Enthusiasm - Positivity and unyielding passion for the merchant world.

Decency – Honesty, integrity, and mutual respect

Team Spirit - A genuine desire to help others, working collaboratively and achieving results together.

Pride - Dedication in producing top-notch results.

What’s in it for you

• Competitive Basic Salary
• Performance Related Bonus
• 34 days holiday per year
• Retirement Savings Plan (Pension) – with Legal & General
• Life Assurance - From your first day of employment with us you are automatically covered for a lump-sum death in service benefit of 2 x your basic salary. However, if you join the STARK Building Materials Retirement Savings Plan (including if you are automatically enrolled) and contribute a minimum of 4% of your Pensionable Earnings, your lump sum death in service benefit will be increased to 4 x your Pensionable Earnings.
• Work Perks – A platform home to hundreds of all your favourite high street and online discounts via the provider Reward Gateway
• Aviva Digicare+ Workplace App (Access to a digital GP, second medical opinions, Mental Health consultation, bereavement service, nutritional consultation)
• Voluntary company benefits such as Car Salary Sacrifice scheme with VWFS, Cycle2Work, Benenden Healthcare, Critical Illness Cover
• Refer a Friend scheme

Why Choose Us?

Quality - We’re unwavering in our commitment to providing outstanding products and service that exceed our customers’ expectations.

Supportive Environment - Join a culture that prioritises your growth, with the resources and support you need to excel. We listen and learn – we know we’ve never always got all the answers – listening and learning with you is what helps provide the best service to our customers.

Professional Development - We are invested in your success! Can we add this instead? You have a real chance to progress- the only limits are your own Explore our apprenticeships, training, and mentoring programs designed to elevate your career.

Great Benefits - Enjoy a compelling package that includes a competitive salary, bonuses, pension schemes, and life assurance, among many other perks!

Work-Life Balance - We value your well-being and offer flexible working hours and a hybrid working model to help you find your ideal rhythm

What's Next

If your application is successful, our Talent team will reach out to arrange an interview and answer any questions you may have. We are committed to providing reasonable adjustments to ensure you can perform at your best throughout the application and interview process.

Are you ready to elevate your career and join a team that is passionate about delivering exceptional service? We can’t wait to hear from you!