Yard Sales Adviser

STARK Building Materials UK; Chipping Ongar; On-site; GBP 21,000 - 30,000; Full time

Benefits offered by this job

Competitive salary

Performance bonus

34 days holiday

Pension (LG)

Life Assurance 2x salary

Reward Gateway discounts

Aviva DigiCare+ app

Car salary sacrifice

Cycle2Work

Benenden Healthcare

Refer a Friend

Wellbeing Centre

Job summary

STARK Building Materials UK in the United Kingdom is seeking a customer service representative for a full-time role. You will greet customers, identify needs and deliver quick, friendly service, helping our yard, counter and shop floor operate smoothly.

You''ll build relationships, ask open questions, and support initiatives to boost sales, margins and service. Training includes forklift handling and safe loading; you will work Monday to Friday 7:30–17:00 with Saturday mornings every other week.

Qualifications

• Experience delivering high levels of customer satisfaction with repeat customers.
• Enthusiasm and positivity for the merchant world.
• Honesty and integrity, contributing to a respectful workplace.

Responsibilities

• Acknowledge customers, ascertain their needs and wow them with quick and efficient service.
• Ask open questions to understand current and future requirements so we can support all their needs.
• Maintain high standards across the yard, counter and shop floor.
• Operate machinery safely and carry out key activities such as offloading, picking, packing, restocking and loading vehicles.
• Support initiatives to increase sales, margin and service as required.
• Continually develop knowledge of core and specialist product lines to meet customer needs.
• Loading and unloading vehicles manually and with a forklift (training will be provided).

Skills

Customer service

Communication

Team work

Flexibility

Problem solving

Job description

AtJewson, part of Stark UK, we believe that our greatest asset is our people!We’renot just a team;we’rea vibrant community driven by decency, passion, and pride in everything we do. We are committed to creating a dynamic workplace where everyone can thrive and unleash their full potential. Ifyou’relooking for a place where your ideas are not just welcomed but celebrated,you’vefound your home!

This is afull-time role working Monday-Friday7:30 –17:00, and every other Saturdayfrom08:00-12:00.

WhatYou’llBe Doing

• Acknowledge every customer,ascertaintheirneedsand wow them with quick and efficient service

• Ask open questions to build strong relationships and understand our customers current and future requirements so we can support all their needs

• Maintain excellent standards across the yard,counterandshopfloor

• Operate machinery safely and carry out key operational activities such as offloading, picking, packing,restockingand loading vehicles

• Support business initiatives to increase sales, margin & service asrequired

• Continually develop your knowledge of core and specialist product lines to meet customer needs

• Loading and unloading vehicles both manually and with a forklift (training will be provided)

WhatWe’reLooking For

Customer Service_-_High levelsof customer satisfaction withfrequentlyreturning customers and growing live accounts

Enthusiasm-You radiate positivity and possessan unyielding passion for the merchant world.

Decency-You embody honesty and integrity, contributing to a workplace built on respect and ethics

Team Spirit-You thrive in collaborative settings, believing that together we can achieve greatness.

Pride-You take pride in your work and are dedicated to producing top-notch results.

What’sin it for you

• Competitive Basic Salary

• Performance Related Bonus

• 34 days holiday per year

• Retirement Savings Plan (Pension) – with Legal & General

• Life Assurance - From your first day of employment with us you are automatically covered for a lump-sum death in service benefit of 2 x your basic salary. However, if you join the STARK Building Materials Retirement Savings Plan (including if you are automatically enrolled) and contribute a minimum of 4% of your Pensionable Earnings, your lump sum death in service benefit will be increased to 4 x your Pensionable Earnings.

• Work Perks – A platform home to hundreds of all your favourite high street and online discounts via the provider Reward Gateway

• AvivaDigicare+ Workplace App (Access to a digital GP, second medical opinions, Mental Health consultation, bereavement service, nutritional consultation)

• Voluntary company benefits such as Car Salary Sacrifice scheme with VWFS, Cycle2Work, Benenden Healthcare, Critical Illness Cover

• Refer a Friend scheme

• Wellbeing Centre via Work Perks

Why Choose Us?

Quality-We’reunwavering in our commitment to providing outstanding products and service that exceed our customers’ expectations.

Supportive Environment-Join a culture that prioritises your growth, with the resources and support you need to excel.

Professional Development-We are invested in your success! Explore our apprenticeships, training, and mentoring programs designed to elevate your career.

What’s Next

If your application is successful, our Talent team will reach out to arrange an interview and answer any questions you may have. We are committed to providing reasonable adjustments to ensure you can perform at your best throughout the application and interview process.

Are you ready to elevate your career and join a team that is passionate about delivering exceptional service? Wecan’twait to hear from you!