Administrator

Designer Contracts; Falkirk; On-site; GBP 18,000 - 22,000; Full time

Job summary

Designer Contracts in Falkirk is seeking a friendly, organised administrator to join our team. The role focuses on ensuring high standards of administration and compliance across the business.

You will log and key customer orders, track stock, answer calls quickly, and support the diary and invoicing processes to keep operations running smoothly.

This is an equal opportunities employer, offering a supportive environment in a busy office.

Qualifications

• Friendly, well-organised individual with initiative.
• Experience in busy office administration preferred.
• Excellent communication skills and attention to detail.

Responsibilities

• Maintain high standard of administration and ensure compliance.
• Coordinate customer orders, track stock and assist with warehouse deliveries.
• Answer calls promptly and support sales enquiries to closure.
• Liaise with diary teams to meet service level agreements.
• Assist with general office duties including post and housekeeping.

Job description

Due to our continued growth we have an exciting opportunity to join our friendly team based in Falkirk.

We are looking for a friendly, well-organised individual with the ability to use own initiative and work well in a busy office environment.

Job Objective

To ensure a high standard and compliant administration at all times.

Key Responsibilities

• Ensure effective communication across the business and with customers
• Have an inspirational and caring attitude
• Ensure all phone calls are answered quickly and efficiently
• Ensure all sales enquiries are followed up promptly and followed through to conclusion
• Ensure that best value is obtained in all areas of the business and that savings are made wherever possible

Other areas of responsibilities include:

• Responsible for logging and keying customer orders and tracking stock to completion.
• Participating in office duties, such as answering phone calls, managing incoming and outgoing post, and carrying out general housekeeping tasks.
• Assisting with ensuring goods are stored in the correct locations and our in-house system reflects actual locations.
• Effective liaison with the fitting diary team to ensure service level agreements are met with customer satisfaction at the forefront.
• Ensuring job completion notes are received on time and are properly completed in order for invoicing within the company timescales.
• Assisting with booking in on the system and warehouse deliveries.

Designer Contracts is an equal opportunities employer.