Administrator

Inclusion School Basingstoke; Basingstoke; On-site; GBP 21,000 - 25,000; Full time

Job summary

Inclusion School Basingstoke is seeking an Administrator to support the day-to-day operations, ensuring a calm, welcoming environment for learners, families, staff and visitors. You will handle reception duties, record-keeping and frontline communications with care and professionalism.

You will contribute to safeguarding and GDPR compliance, work as part of the administration team, and help with events, trips and general office tasks across provisions as needed.

Qualifications

• GCSEs (A*-C/4+) including English and Maths.
• Experience in school administration is preferred.
• Understanding of safeguarding and GDPR in a school context.

Responsibilities

• Follow clear processes to complete routine administrative tasks accurately.
• Maintain safeguarding and data protection requirements in daily work.
• Use Microsoft Office 365 for daily admin tasks.
• Support school trips and events; assist with room set-up and refreshments.
• Answer telephone and email enquiries and greet visitors professionally.

Skills

Communication skills

Microsoft Office 365

Front-of-house service

Teamwork

Education

GCSEs including English & Maths

Job description

Your Role

The Administrator role supports the safe, efficient day-to-day operation of the provision through high-quality administrative and front-of-house services. The role contributes to Inclusion Education's commitment to placing wellbeing and mental health at the heart of education ("The Inclusion Way") by helping create calm, welcoming environments for learners, families, staff and visitors. Working as part of the administration team, the postholder ensures routine processes, communication and record-keeping are accurate, timely and compliant with safeguarding and data protection requirements.

Key Responsibilities

Safeguarding & Compliance

1. Visitor safeguarding checks (ID, SCR updates)
2. Basic safeguarding logging and confidentiality

Communications & Services

1. Reception front-of-house service
2. Lunchtime duties
3. Telephone and email enquiries
4. Meet and greet visitors professionally
5. Oversight of the info / absence mailbox

MIS, Data & Systems Administration

1. Proficient in Microsoft Office 365
2. Basic MIS entry (attendance, contacts, incidents)
3. Basic safeguarding logging and confidentiality
4. Maintain accurate daily attendance and records

Operational Administration & Logistics

1. Filing, photocopying, scanning
2. Ordering and stock checks (stationery/medical/groceries)
3. First aid room upkeep (training provided)
4. Daily admin tasks as required

Wider Provision Contribution

1. Supports school trips and local events
2. Helps prepare rooms, materials, refreshments

Professional Collaboration & Communication

1. Works well within a team
2. Supports staff as required
3. Maintains positive professional relationships

The successful candidate may be required to work across provisions, ensuring consistent standards and service.

Diversity Statement

Inclusion Education recognises and values the enriching contribution which people from a range of backgrounds and experiences can bring to the life and development of the Organisation. We therefore aim to provide a service which, in its teaching, administration and support services, actively promotes equality of opportunity and freedom from discrimination on grounds of age, cultural background, disability, ethnicity, gender, religion or sexual orientation.

Health and Safety Statement

All employees have a responsibility to promote and maintain a safe and healthy working environment, by taking reasonable care of their own health and safety at work and the well-being of colleagues and students. Line managers have specific responsibility for the health and safety of the team for which they have general management responsibility.

Skills

Experience

The ability to follow a clear processes, completing routine administrative tasks accurately.

essential

Basic data entry.

essential

Confident use of Microsoft Office 365.

essential

Understanding of professional conduct in a school environment.

essential

Work experience in either a professional setting or an administrative role.

essential

Understanding of safeguarding, GDPR, and confidentiality in a school environment.

Personal Attributes

The ability to remain calm under pressure and manage unexpected situations effectively.

essential

A willingness to learn new systems.

essential

Excellent communication and interpersonal skills.

essential

Qualifications

GCSE level (Minimum Grades C / 4 or above including English & Maths) or equivalent NVQ Level 2/3.

essential

Safeguarding Information

Inclusion Education is committed to the safeguarding and welfare of young people and expects all employees, volunteers and third parties to share this commitment.

• The successful applicant is responsible for ensuring that all Inclusion Education's child protection and safeguarding policies are adhered to, and concerns are raised in accordance with these policies.
• This post is subject to an Enhanced DBS (Disclosure and Barring Service) (Disclosure and Barring Service) check, and safer recruitment pre-employment background checks (including overseas checks if applicable) prior to confirmation of appointment.
• It is an offence to apply for this role if you are barred from engaging in regulated activity relevant to children.