Admin Assistant

Wellesbourne CofE Primary School; West Midlands; On-site; GBP 18,000 - 24,000; Full time

Job summary

Wellesbourne CofE Primary School is seeking an Administrative Assistant to provide efficient, professional and friendly support that keeps the school running smoothly day to day. You will be at the heart of the school office, welcoming visitors, supporting pupils, assisting staff and ensuring administrative processes are delivered accurately.

This is an exciting and varied role that requires excellent organisational skills, a positive attitude and a commitment to outstanding customer service to

Qualifications

• Excellent organisational and administrative skills.
• Strong written and verbal communication abilities.
• High level of accuracy and attention to detail.
• Ability to prioritise tasks and manage competing demands.
• Confidence using IT systems and office software.

Responsibilities

• Provide welcoming reception and visitor experience for pupils, parents, staff and visitors.
• Manage incoming/outgoing post, supplies, records and correspondence; keep databases and filing up to date.
• Support effective communication across the school and professional conduct in all interactions.
• Contribute to the smooth operation of the school office and assist with events and administrative tasks.

Skills

Organisational skills

Written and verbal communication

Customer-focused

Attention to detail

Time management

IT literacy

Confidentiality

Job description

Administrative Assistant

The Administrative Assistant provides efficient, professional and friendly support that helps keep the school running smoothly every day. As a key member of the school office team, you will be at the heart of school life, welcoming visitors, supporting pupils, assisting staff and ensuring administrative processes are delivered accurately and effectively.

This is an exciting and varied role that requires excellent organisational skills, a positive attitude and a commitment to providing outstanding customer service to the whole school community.

Key Responsibilities

Reception and Visitor Experience

• Create a welcoming, professional and organised reception area for pupils, parents, staff and visitors.
• Act as the first point of contact for all visitors, ensuring a positive experience and maintaining safeguarding and security procedures.
• Receive visitors, contractors and deliveries, managing associated administration including visitor badges and delivery documentation.
• Conduct tours of the school for prospective parents, visitors and external stakeholders when required.
• Respond confidently to enquiries in person, by telephone and email, providing accurate information about the school and its activities.
• Provide support and guidance to pupils who require assistance, referring them to appropriate members of staff when necessary.
• Operate the school's telephone system, ensuring calls are handled professionally and directed appropriately.

Administrative Support

• Manage incoming and outgoing post, ensuring timely distribution, processing and record keeping.
• Maintain records relating to postage, deliveries and correspondence.
• Ensure office stationery and supplies are monitored, ordered and maintained to support the smooth running of the school.
• Maintain accurate records, databases and filing systems, ensuring information can be easily accessed when needed.
• Process and maintain petty cash records in accordance with school procedures.
• Prepare registers, attendance records and absence documentation, ensuring information is communicated promptly and accurately.
• Produce high-quality letters, reports and other documents using a range of office software.
• Take accurate minutes at meetings and distribute records as required.Administer late arrival and pass-out procedures for pupils, maintaining accurate records.

Communication and Customer Service

• Build positive relationships with pupils, parents, staff, governors and external agencies.
• Handle enquiries sensitively, professionally and confidentially.
• Support effective communication across the school, ensuring messages and information are relayed accurately and efficiently.
• Promote a positive image of the school through excellent customer service and professional conduct.

General Office Support

• Assist with the administration of school events, activities and operational processes.
• Support colleagues across the school with a range of administrative tasks.
• Contribute to the efficient organisation and smooth day-to-day operation of the school office.
• Undertake additional administrative duties appropriate to the role as required.

What We're Looking For

• Excellent organisational and administrative skills.
• Strong written and verbal communication abilities.
• A friendly, professional and customer-focused approach.
• High levels of accuracy and attention to detail.
• The ability to prioritise tasks and manage competing demands.
• Confidence using IT systems and office software.
• The ability to maintain confidentiality and professionalism at all times.

Why Join Us?

This is a rewarding opportunity to become a central part of a busy and thriving school community. As an Administrative Assistant, you will play an important role in supporting pupils, staff and families while helping to create a welcoming, organised and efficient environment where everyone can succeed.

Safeguarding and promoting the welfare of children is at the heart of everything we do. Wellesbourne CE Primary & Nursery School and Fosse Multi Academy Trust are committed to safeguarding and promoting the welfare of children and young people and expect all staff, volunteers and visitors to share this commitment. All appointments are subject to enhanced DBS checks, satisfactory references, online checks and other pre-employment safeguarding requirements in line with Keeping Children Safe in Education guidance. We are dedicated to creating a culture where children feel safe, valued and supported, and where safeguarding is everyone's responsibility.