Administration Officer

Voyage Education Partnership; Crewe; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Free lunch at school

CPD & training

Staff benefits

Job summary

Cornerstone Alternative Education is seeking an Administration Officer to provide high-quality front-facing and back-office support within a dynamic school environment. You will act as a first point of contact, manage records, and assist with recruitment and safeguarding processes.

The role requires excellent communication, strong organisational skills, and confidence with school MIS systems. A permanent, full-time position based in Crewe, with opportunities for CPD and professional development

Qualifications

• Experience of working in a school/front-facing office environment.
• Experience using school MIS systems.
• Experience with financial procedures.
• Evidence of continuing professional development (CPD).
• Ability to liaise with outside agencies and parents.
• Reception/general admin experience with high accuracy.
• Good literacy and numeracy skills.
• Willingness to undertake training and development.
• Ability to learn/s use school IT systems.

Responsibilities

• Main point of contact for visitors, staff, pupils and other stakeholders, with safeguarding awareness.
• Provide admin support to Headteacher and Office Manager; manage records and communications.
• Arrange supply cover during staff absence.
• Administer school registration and census returns.
• Support pupil enrolment/leaver procedures; manage MIS data and reports.
• Coordinate pupil transport and liaise with external agencies.
• Maintain school prospectuses, home/school agreements and marketing materials.
• Ensure security procedures and safeguarding compliance; attend necessary training.

Skills

School office

MIS systems

Finance procedures

CPD

Liaison with agencies

Reception

Accuracy

Literacy & numeracy

Willingness to train

IT skills

Organisation

Confidentiality

Self-motivation

Education

GCSEs including Maths & English (Grade 5+)

Job description

Administration Officer – Cornerstone Alternative Education

Location: Cornerstone Alternative Education, Cornerstone Crewe, UK

Contract Type: Permanent

Education Phases: Primary, Secondary;

Job Roles: Administration Hr Data And Finance;

Working Patterns: Full-Time;

Key Stagess: Ks2, Ks3;

Application Deadline: Friday, 11th September 2026

Interview Date: Week Beginning 14th September 2026

Expected Working Start Date: 02/11/26

Is a Shared Job: No

About us

Attending this school is a life‑changing experience. Most pupils have previously had negative experiences of education. Cornerstone is a safe and stimulating place of learning for students.

The care and support that staff give pupils when they arrive helps them to overcome their lack of trust in schools. For many pupils, this transforms their attitudes to learning and their future life chances. The school has high expectations of all pupils.

Staff have a good understanding of each pupil and their individual needs. The school provides support, specific to each pupil. In class, pupils engage and are enthusiastic about their learning. Most pupils arrive with significant gaps in their knowledge. However, they make great strides in their social development and behaviour.

Pupils benefit from highly positive relationships with staff, consistent routines and praise. They understand what the school expects from them. This helps them to feel safe, secure and to thrive. The atmosphere around the school is warm, calm and purposeful. Pupils are routinely supported to understand their emotions. They demonstrate positive behaviour in class and around the school. Pupils attend daily and cannot wait to see what the day holds. Whether that be time spent together with their friends in class or trips out to local places of cultural interest.

Cornerstone Alternative Education is proud to share that, in addition to our existing Alternative Provision, we will be opening a new 48-place specialist provision in September 2026. This new school will cater for children aged 7 to 13 years old with Social, Emotional and Mental Health (SEMH) needs or Autism Spectrum Condition (ASC). The provision will operate under the same ethos that defines Cornerstone: authentic relationships, adaptive to need, and child‑centred practice. It will be a school where children can flourish and be the best they can be, supported by caring and dedicated staff who are committed to helping every child thrive.

Job Description

Duties and Responsibilities

• To act as a main point of contact for visitors, staff, pupils, parents, carers, outside agencies and other stakeholders. Providing advice, information, and assistance where possible either over email, telephone or face to face. To provide hospitality for visitors as necessary and implement school safeguarding policy.
• To provide administrative support to the Headteacher, and staff as directed by the Headteacher and/or Office Manager. This will include maintenance of records, written and electronic, origination of letters, photocopying, scanning, emails and phone calls.
• To help to arrange for supply cover in the event of staff absence.
• To administer school registration procedures in line with statutory requirements and school policies.
• Ordering school lunches and collecting cash/cheque payments for lunches.
• To help administer pupil enrolment and leaver procedures, to add to and maintain pupil and staff databases on the school MIS. To maintain lists and registers ensuring records are accurate and up to date. To produce reports, lists, information and data as required.
• To complete statutory census returns along with other weekly and monthly returns such as staff variation sheets and sickness absence and insurance returns.
• To assist in the routine administrative arrangements in relation to the recruitment and interviewing of applicants.
• To support the Office Manager in maintaining and monitoring staff information, including absences and staff training.
• To help arrange and manage pupil transport requirements and liaise with external agencies.
• To keep updated school prospectuses, home/school agreements, school website, displays and other marketing material.
• To ensure security procedures are followed when people enter and exit the school in line with safeguarding requirements.
• To attend training as necessary, which could improve the efficiency and effectiveness of the organisation.
• To undertake such other duties related to the work of the school appropriate to the post as may be assigned by the Officer Manager/Headteacher.
• To be aware of and comply with policies and procedures relating to child protection, safeguarding, health and safety, confidentiality and data protection.
• To maintain complete confidentiality at all times.

Benefits

At The Yes Trust, we believe our aims and vision for our students and their families are best achieved through supported, valued team members. We offer the following benefits to all Trust employees from their first day with us:

• Access and support with training and CPD
• Specialist training where required
• Free lunch at school
• Nursery benefits
• Car purchase salary sacrifice scheme
• Education Mutual – access to free face‑to‑face counselling, physiotherapy, nurse help‑line, prescription service whenever you need it
• A huge range of discounts, free gifts, perks including shopping, eating out, holidays
• The wellness Hub – access to a variety of practical and useful resources
• Medical – online GP appointments, prescriptions and advice at a time convenient to you

Desired Criteria

• Experience of working in a school / forward‑facing office environment
• Experience of using school MIS systems or similar software packages
• Experience of financial procedures
• Evidence of continuing professional development
• Experience liaising with outside agencies and parents
• Experience of handling enquiries from/dealing with members of the public
• Good knowledge and understanding of administrative procedures.
• Reception / General admin experience
• High level of accuracy
• Good functional literacy and numeracy skills
• Good standard of general education to include 5 GCSE’s (including Maths and English grade 5 and above)
• Willingness to undertake training and development as needed
• Ability to use/ learn schools IT systems and packages.
• Self‑motivated and organised, ability to work calmly under pressure and to meet deadlines
• Confidentiality, tact and diplomacy in relationships with all members of our school community
• Passion to undertake all tasks to the very best of own ability.
• Ability to interact well with children who have complex learning difficulties