Administrator

The Methodist Church in Britain; Aspatria; Presencial; GBP 14 000 - 19 000; Tempo parcial

Vantagens oferecidas por esta oferta de emprego

Full induction programme

38 days' annual leave pro-rated to hrs

Training and development opportunities

Resumo da oferta

The Methodist Church in Britain is recruiting for an administrator position based at Aspatria Medical Group. The role supports patient contact, referrals, and clinic administration, with training to gain primary care experience.

GP practice experience is desirable but not essential; EMIS Web familiarity is used daily. The post is part-time (24 hours per week) with full induction and ongoing development opportunities within primary care.

Qualificações

• GP practice experience desirable
• Experience in administrative duties
• Clinical IT experience preferred

Responsabilidades

• Communicating with patients face-to-face and by telephone
• Answering incoming calls and managing enquiries from patients, staff, the public and external organisations
• Processing referrals using the electronic referral service and maintaining the referrals database
• Liaising with hospitals, community services and other external agencies
• Referral and clinic administration
• Typing letters, reports and associated documentation
• Actioning incoming email
• Scanning patient documents and inputting data into healthcare records
• Processing requests for information, including SARs, insurance and solicitors' letters and DVLA forms
• Processing calling letters, carrying out system searches and using IT systems including EMIS Web
• Providing administrative and secretarial support to the multidisciplinary team and clinical staff
• As required, producing meeting agendas and minutes, taking part in audit, and completing opening and closing procedures

Descrição da oferta de emprego

This administrator post sits within Aspatria Medical Group, a GP practice with just under 7,500 patients. The work centres on handling patient contact by phone and in person, processing referrals and clinic admin, and giving secretarial support to the multidisciplinary team. Set at 24 hours a week, the role uses EMIS Web and the electronic referral service, with a training focus on building primary care experience. GP practice experience is desirable rather than essential.

What the job involves

• Communicating with patients face-to-face and by telephone
• Answering incoming calls and managing enquiries from patients, staff, the public and external organisations
• Processing referrals using the electronic referral service and maintaining the referrals database
• Liaising with hospitals, community services and other external agencies
• Referral and clinic administration
• Typing letters, reports and associated documentation
• Actioning incoming email
• Scanning patient documents and inputting data into healthcare records
• Processing requests for information, including SARs, insurance and solicitors' letters and DVLA forms
• Processing calling letters, carrying out system searches and using IT systems including EMIS Web
• Providing administrative and secretarial support to the multidisciplinary team and clinical staff
• As required, producing meeting agendas and minutes, taking part in audit, and completing opening and closing procedures

Nice to have

• Experience of working in a GP practice
• Experience of administrative duties
• Clinical IT experience

What’s offered

• Full induction programme
• Minimum of 38 days' leave a year, with public holidays pro-rated to hours worked
• Training and development opportunities within primary care